Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
25
25
years of professional experience
Work History
Acting Supervisor
Metropolitan Atlanta Rapid Transit Authority, MARTA
Atlanta, GA
05.2024 - Current
Supervises the activities of Rail Car Cleaners in cleaning and inspecting the Authority’s revenue rail car fleet to ensure cars are cleaned according to standard. Frequently provides direct technical assistance.
Plans and schedules cars to be serviced daily.
Coordinates with the Rail Yard Tower Supervisor and Rail Maintenance Supervisor to ensure trains are cleaned in a timely and efficient manner before they are released for service.
Provides a safe work environment for employees by ensuring the garage workplace is maintained in a high state of order and cleanliness and that equipment usage complies with safety policies and procedures.
Serviceperson 1
Metropolitan Atlanta Rapid Transit Authority
Atlanta, GA
01.2024 - 05.2024
Skilled at working independently and collaboratively in a team environment.
Used power scrubbing and waxing machines to scrub and polish floors.
Cleaned walls and ceilings with special reach tools following regular schedule.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Transportation Assistant
Fulton County Schools System
Fairburn, GA
09.2020 - 02.2024
Performs a wide range of diverse administrative and paraprofessional tasks such as assists the driver with loading and unloading students using a mechanical lift to load and off-load wheelchairs
Performs various administrative duties such as assisting drivers with preparing and maintaining seating reports for each child which include securing wheelchairs, mobility chairs, child restraint systems, and other types of equipment as required by students to ensure safe delivery of students
Participates in special projects such as developing and formulating emergency response procedures and assists in emergency evacuation situations
Maintains constant surveillance of fragile, medically classified students who ride special needs buses; Maintains knowledge of each student’s individual needs
Reports unsafe acts or conditions which require the attention of the bus driver
Manages student behavior in accordance with the laws of the State of Georgia and the policies of the state and local board of education
Communicates effectively with school staff, parents, and the public
Attends all required safety meetings and trainings
Performs other duties as assigned by the appropriate administrator
Mail Processing Clerk
United States Postal Office
Atlanta, GA
11.2019 - 09.2020
Makes one or more sortation’s of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme.
Load mail onto automated equipment, culling out non-processable items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated mail from bins stackers; and stops equipment when distribution run or operation is completed, runs machine reports, clears jams and contact maintenance for assistance when required.
Remove sorted mail from bins or separations and place into appropriate trays or containers for further processing or dispatch based on knowledge of operating plans and dispatch schedules, or at the instruction of supervisors or expediters; may riffle or verify mail to ensure sortation accuracy as needed.
Detention Officer
Fulton County Sheriff Department
Atlanta, GA
01.2015 - 01.2018
Enforce all rules and regulations within the jail; maintains safety and security of the general public, facility, staff and inmates and conduct criminal information Monitor Video and surveillance equipment.
Checks on arrestees and investigate incident within the Fulton County Jail, to include taking photographs, collecting, recording and preserving evidence. Maintain record and write dictate reports daily.
File charges and testify in court for legal proceedings.
Mail Processing Clerk
United States Postal Office
Atlanta, GA
12.2014 - 09.2015
Makes one or more sortation’s of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme.
Load mail onto automated equipment, culling out non-processable items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated mail from bins stackers; and stops equipment when distribution run or operation is completed, runs machine reports, clears jams and contact maintenance for assistance when required.
Remove sorted mail from bins or separations and place into appropriate trays or containers for further processing or dispatch based on knowledge of operating plans and dispatch schedules, or at the instruction of supervisors or expediters; may riffle or verify mail to ensure sortation accuracy as needed.
Provide service at public window for non-financial transactions; maintain records of mails; examine balances in advance deposit accounts; and record and bill mail requiring special service.
Data Input Specialist II
Miami Dade County Public Schools
Miami, Florida
01.2005 - 01.2014
Operate keyboard-controlled data entry device to enter/ maintain and retrieve student records.
Maintain and retrieve information contained in the data files; update student records including new student files, transcripts, case management forms, and attendance records.
Review and verify source documents or data base file updates for accuracy/compliance with prescribed work methods, procedures and policy.
Maintain records of data management activities and work documents and perform such clerical support as necessary to support the activities of the work unit.
Review recommendations for changes in programming specifications or enhancement/changes to a subsystem's structure and operating procedures.
Serve as a test proctor for the T.A.B.E. (Test of Adult Basic Education) and C.A.S.A.S. (Comprehensive Adult Student Assessment Systems) tests as required.
Clerical
Miami Dade County Public Schools
Miami, Florida
01.2001 - 01.2005
Maintain office records management system; update and make routine entries to daily attendance.
Receive and route incoming telephone calls; may respond to routine public inquiries.
Operate various types of word processing equipment/computers to prepare correspondence, reports, memoranda, and related business documents. Assisting Secretaries and Clerks as needed.
Education
General Diploma -
Miami Norland High School
Miami, Florida
01-2000
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Fulton County Law Enforcement Training Academy
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Georgia Peace Officer Safety Training Center
Skills
Microsoft Programs
General Office
Typist 35 wpm
Attention to detail
Decision-making
Performance management
Reliability
Teamwork and collaboration
Task delegation
Timeline
Acting Supervisor
Metropolitan Atlanta Rapid Transit Authority, MARTA