Mahogany Rozier
Paterson,NJ
Summary
Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
4
4
years of professional experience
Work History
Postal Service Clerks
Post Office
06.2023 - Current
- Contributed to increased customer retention rates through personalized interactions showcasing commitment to quality service.
- Handled fragile or hazardous items carefully, adhering to established safety protocols.
- Collaborated with colleagues to develop innovative solutions for improving overall postal operations.
- Maintained accurate records of all incoming and outgoing mail, ensuring proper tracking and routing.
- Improved workplace organization by implementing effective storage solutions for mailroom materials and equipment.
Teller
Garden State Check Cashing
11.2021 - 12.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, and services charges.
Receptionist
Bayshore Nursing And Rehab Center
07.2020 - 09.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Scheduled office meetings and client appointments for staff teams.
Education
Hillsborough High School
Tampa, FL05.2020
Skills
- Microsoft Word
- PowerPoint
- Google Drive
- One Drive
Hard skills
- A highly self-motivated professional who possesses a strong internal drive to excel and achieve significant results
- a creative thinker who excels at developing innovative solutions for challenging problems
- Able to prioritize tasks efficiently, effectively managing their time
Soft skills
Timeline
Postal Service Clerks
Post Office
06.2023 - Current
Teller
Garden State Check Cashing
11.2021 - 12.2022
Receptionist
Bayshore Nursing And Rehab Center
07.2020 - 09.2022
Hillsborough High School