Mahogany White
Lafayette,IN
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
Work History
Retail Assistant Manager
Family Dollar
Lafayette, IN
06.2023 - 07.2024
- Assisted in the development of store policies and procedures.
- Monitored inventory levels and reordered merchandise as needed.
- Trained, coached, and mentored new team members on customer service and operational standards.
- Collaborated with other managers on projects such as store layout changes or marketing campaigns.
CNA
Rose walk nursing home
Lafayette, Indiana
01.2022 - 06.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Assembly Line Worker
Wabash National
Lafayette
02.2021 - 01.2022
- Assembled components of a variety of products, adhering to production specifications.
- Monitored assembly line operations and identified any issues or problems that arose.
- Inspected finished products for quality assurance purposes.
Front Desk Receptionist
State Bridge
Lafayette, Indiana
04.2020 - 01.2021
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Education
GED -
Lafayette Adult Resource Academy
Lafayette, Indiana09-2024
Skills
- Data Entry
- Administrative Support
- Meeting Support
- Fast Learner
- Document Control
- Computer Skills
Timeline
Retail Assistant Manager
Family Dollar
06.2023 - 07.2024
CNA
Rose walk nursing home
01.2022 - 06.2023
Assembly Line Worker
Wabash National
02.2021 - 01.2022
Front Desk Receptionist
State Bridge
04.2020 - 01.2021
GED -
Lafayette Adult Resource Academy