Mahreen Hashmi

• Managed incoming calls, directing them to the appropriate department or staff member for prompt resolution
• Assisted with guest inquiries, resolving issues promptly and efficiently to ensure guest satisfaction
• Handled cash transactions accurately and securely, reconciling daily sales reports with minimal discrepancies
• Responded to email inquiries professionally within established timelines

• Managed administrative functions including scheduling, billing, and patient communication.
• Verified insurance, tracked payments (electronic, mail, and in-person), and coordinated with billing teams.
• Assisted front desk operations: greeted patients, managed calls, scheduled appointments, and handled mail/faxes.
• Entered new patient information and collected payments at time of service.
• Maintained effective communication with doctors and clinical staff regarding patient and operational concerns.

In Progress