Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance any business needs.
Overview
8
8
years of professional experience
Work History
Guest Experience Leader
Lululemon Athletica
Sherman Oaks, CA
03.2021 - 07.2024
Generated comprehensive reports highlighting key performance metrics such as daily conversion rates, UPT, and stretch sales targets.
Developed and implemented guest satisfaction enhancement strategies, resulting in improved metrics.
Served as the IDEA lead, promoting daily practice of inclusion and diversity in the workplace.
Collaborated effectively with management to provide comprehensive feedback and recognition for educators' performance.
Assistant Store Manager
Cotton On Group
Sherman Oaks, CA
11.2016 - 03.2021
Coached sales associates on various selling techniques and methods to enhance customer satisfaction.
Approved regular payroll submissions for employees and collaborated with the store manager to develop weekly schedules.
Led and executed monthly visual merchandising shifts, collaborating with district visual manager to implement store layout enhancements.
Dance Instructor
A 5, 6, 7, 8 Dance Company
West Hills, CA
10.2016 - 05.2020
Implemented class rules, promoting mutual respect and gentle discipline to create a healthy and safe learning environment for students.
Utilized various teaching techniques to cater to students with diverse abilities and disabilities.
My students received multiple awards for group numbers, duets, and solos in hip-hop, contemporary, and jazz competitions.