Mahtab Ghafari
Corona,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Store Manager
99 cents only stores
11.2017 - Current
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Assisted with hiring, training and mentoring new staff members.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Completed routine store inventories.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Pharmacy Technician
Coram Health Care of Southern California
09.2011 - 04.2015
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Utilized excellent attention to detail when counting pills or measuring liquid medications for precise dosages per pharmacist instructions.
- Counted, measured and compounded medications following standard procedures.
- Enhanced patient satisfaction by efficiently processing prescriptions and maintaining a clean and organized pharmacy area.
Store Manager
Big Lot Stores
02.1995 - 12.2008
- Completed routine store inventories.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and supportive leadership style
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
AS Degree - Pharmacy Technician
Chaffey Community College
Rancho Cucamonga, CASkills
- Knowledge of computers (Word, Excel, PowerPoint)
- Strong multi-tasking
- Retail Operations
- Problem-Solving
- Highly motivated
- Dependable and reliable
- Sales Growth
- Inventory Control
- Sales Leadership
- Shift Scheduling
- Hiring and Training
- Relationship building and management
References
Furnished Upon Request
Languages
Farsi
Professional Working
Timeline
Store Manager
99 cents only stores
11.2017 - Current
Pharmacy Technician
Coram Health Care of Southern California
09.2011 - 04.2015
Store Manager
Big Lot Stores
02.1995 - 12.2008
AS Degree - Pharmacy Technician
Chaffey Community College