Open To Work
Mahvesh Siddiqui
Richmond,Texas
Summary
Dynamic IT Consultant with extensive experience at Texas Children’s Health Plan, excelling in Epic application management and project leadership. Proven track record in enhancing compliance and operational efficiency through strategic vendor management and cross-functional collaboration. Adept at mentoring teams and driving process improvements to achieve organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
IT Consultant for Texas Children’s Health Plan
CANOPII COLLABORATIVE
Houston, TX
10.2025 - Current
- Directing IT initiatives supporting Texas Medicaid, ensuring compliance with state and federal Medicaid laws, policies, and reporting requirements.
- Advised senior leadership on technology strategy and regulatory considerations, enhancing decision-making in complex environments.
- Established governance frameworks and technical standards, ensuring security and compliance across healthcare IT initiatives to mitigate risks.
- Oversaw system modernization, integrations, and process improvements within highly regulated healthcare programs, enhancing operational effectiveness.
- Led multiple cross-functional IT teams concurrently, coordinating parallel workstreams to meet delivery timelines and align with strategic objectives.
- Mentored team leads and senior staff, fostering leadership capacity and accountability to elevate delivery excellence.
Director, System Support
KELSEY SEYBOLD CLINIC
Pearland, TX
11.2015 - 10.2025
- Formulated strategy and operations for technical tools and applications supporting the Managed Care department and Kelseycare Advantage, including Epic Benefits Engine module, Epic Tapestry module, and internally built tools and reporting structure.
- Managed software vendors, established implementation strategy, and oversaw project teams to align technology solutions with business objectives.
- Identified key enhancement projects aligning with Medicare Advantage and commercial health plans. Developed and prioritized project schedules, overseeing timelines to ensure alignment with business needs.
- Collaborated with leadership and external vendors to implement data architecture that enhances operational capabilities of Managed Care organizations.
- Direct content design and standardization in Epic Tapestry and Epic Benefit Engine module.
- Present process documents to stakeholders gaining further engagement to execute growth strategies.
- Develop the information technology strategy for the department, maintaining departmental procedures, standards and technical skills training.
- Partnered with client departments to identify and design operational improvements through enhanced systems configuration and development, driving effective solutions.
- Managed project direction for system and application projects. Maintained documentation for project requirements.
Epic Application Manager
CHI ST. LUKE’S HEALTH SYSTEM
Houston, TX
09.2013 - 10.2015
- Directed implementation projects for ICD-10 and Epic upgrades, aligning with organizational compliance and system improvements.
- Oversaw technical and project management for two Epic teams of 15 members, improving support for ED and surgical workflows.
- Oversaw the clinical workflows impacted by the EMR and participated in workflow engineering efforts.
- Provided oversight for daily maintenance of the Epic EMR system and support for the end users.
- Managed three geographically distributed teams across CHI: Omaha, Portland, and Houston, maintaining consistent operational effectiveness.
- Oversaw resource distribution to support operations that were both full time and contract.
- Led clinic moves, adds, and changes across Omaha, Portland, and Houston.
Project Manager
HARRIS HEALTH SYSTEM
Houston, TX
10.2012 - 08.2013
- Led the Business Intelligence National Database Nursing Quality Indicator (NDNQI) project.
- Led the Epic OpTime/Anesthesia/Stork project.
- Led the ICD-10 project.
- Oversaw project timelines, ensuring timely delivery of project milestones.
- Developed comprehensive project plan and statement of work to drive project execution.
- Coordinated technical and operational resources to meet project objectives effectively.
Systems Security Specialist
HARRIS HEALTH SYSTEM
Houston, TX
11.2009 - 10.2012
- Led the project to streamline Epic security for all Epic users both clinical and business.
- Developed project plan, built and implemented Epic security for end users to enhance access control and data protection.
- Developed and enhanced Epic security protocols for users with each new Epic functionality rollout.
- Established organization-wide process for managing Epic security, ensuring compliance and streamlined user access.
- Managed all aspects of the security project’s plan and timeline.
- Identified resource requirement, assigned responsibilities, and coordinated the staff to ensure successful completion of the project.
- Met with organization leaders to gain approval on the scope of the project and provide progress updates.
- Identified, traced, and escalated critical issues to mitigate project risks and ensure timely resolution.
Team Lead
FROEDTERT HOSPITAL
Milwaukee, WI
10.2006 - 10.2009
- Led a team of 12 individuals.
- Coordinated ticket assignments and organized on-call schedules to optimize team operations.
- Worked closely with the Service Desk to improve customer service by tracking the team’s ticket performance.
- Developed performance improvement reports for Epic IT team to support data-driven decision-making.
- Collaborated with other Epic teams to manage project coordination.
- Primary liaison with Epic for open issues with the vendor.
- Created and maintained new employee orientation packet to streamline onboarding process.
- Established a structured mentoring program for new employees to enhance their onboarding experience.
Senior Systems Analyst
KAISER PERMANENTE
Pasadena, CA
09.2005 - 10.2006
- Led and managed deployment of Epic from design to go-live at all Southern CA Kaiser Hospitals.
- Led and managed the ADT and CPOE component of Epic, and associated projects.
- Analyzed workflows and processes to design, test, and modify Epic operating methods, enhancing system functionality.
- Implemented Phase 2 in Labor & Delivery unit, including Op-Time and clinical navigators.
- Created analytical reports and presentations to drive software implementation and support data-driven decision-making.
- Trained new analysts in Epic Care System via web conferencing, teleconferencing, and live presentations to improve onboarding and system proficiency.
- Facilitated regular project status meetings with team members to ensure alignment and track progress.
Education
Master of Science - Health Administration
California State University Northridge
Northridge05.2005
Bachelor of Science - Biology
University of Wisconsin Milwaukee
Milwaukee, WI05.2000
Skills
- Healthcare compliance
- Regulatory compliance
- Epic application management
- Technical strategy
- Project management
- Software vendor management
- Process improvement
- Cross-functional collaboration
- Team leadership
- Stakeholder engagement
Certification
• PMP
• Epic Certified in 12 modules: ASAP Emergency Department, Benefits Engine AP Claims, Benefits Engine Basics, Benefits Engine Healthplan, Chronicles Install Utilities, EpicCare Ambulatory, EpicCare Inpatient Clinical Documentation, EpicCare Inpatient Procedure Orders, Order Transmittal, Tapestry Accounts Payable Administration, Tapestry AP Claims, Tapestry Eligibility and Enrollment.
• Epic Certified in 12 modules: ASAP Emergency Department, Benefits Engine AP Claims, Benefits Engine Basics, Benefits Engine Healthplan, Chronicles Install Utilities, EpicCare Ambulatory, EpicCare Inpatient Clinical Documentation, EpicCare Inpatient Procedure Orders, Order Transmittal, Tapestry Accounts Payable Administration, Tapestry AP Claims, Tapestry Eligibility and Enrollment.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$120/hr - $1000/hrTimeline
IT Consultant for Texas Children’s Health Plan
CANOPII COLLABORATIVE
10.2025 - Current
Director, System Support
KELSEY SEYBOLD CLINIC
11.2015 - 10.2025
Epic Application Manager
CHI ST. LUKE’S HEALTH SYSTEM
09.2013 - 10.2015
Project Manager
HARRIS HEALTH SYSTEM
10.2012 - 08.2013
Systems Security Specialist
HARRIS HEALTH SYSTEM
11.2009 - 10.2012
Team Lead
FROEDTERT HOSPITAL
10.2006 - 10.2009
Senior Systems Analyst
KAISER PERMANENTE
09.2005 - 10.2006
Master of Science - Health Administration
California State University Northridge
Bachelor of Science - Biology
University of Wisconsin Milwaukee