Summary
Overview
Work History
Education
Skills
Certifications Training
Awards
Volunteer Experience
Accomplishments
Certification
Interests
Work Availability
Timeline
MAHYAR KAVOOSI

MAHYAR KAVOOSI

Chicago,IL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

As a service-minded engineer, I manage projects from start to finish and have experience building, implementing, and supporting corporate solutions. I have worked across various industries and can develop relationships and drive consensus organization-wide. I am eager to contribute to any organization's continued growth and success.

Overview

15
15
years of professional experience
4
4
Certificates

Work History

Senior Telecom Engineer

RXO Corporate
10.2012 - Current
  • Uncover and engineer the repair of several day-to-day problems, including the delivery of a stable and reliable platform infrastructure and capacity planning
  • Define assignments and projects related to the Telecom team, ensuring connectivity, performance, and security
  • Control of the operation support and the VoIP-based infrastructure
  • Package, test, and deploy business software packages and updates to the end-user environment
  • Execute inventory management processes of end-user hardware and software assets and vendor management
  • Conduct testing and evaluation of new hardware models
  • Properly design and implement migration projects and maintain postmigration
  • Serve as the platform's technical subject matter expert and provide consulting support to the business and end-user organizations, both local and remote highly decentralized corporate sites
  • Manage escalated incidents as part of a periodic on-call rotation
  • Monitoring service levels and the productivity of all sites 24/7
  • Accountable for the review of invoices and approval and mentor in developing the telecommunications budget
  • Developed and modified Telecom project solutions to acquire 150 offices and spun off XPO and RXO
  • Evaluated and recommended new technologies designed to enhance the end user's unified communications experience during the pandemic for remote workers
  • Experience with DoD policies.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.

Voice and Network Administrator

The University of Leiden
03.2009 - 09.2010
  • Led the development, design, implementation, and support of the University network
  • Analyzed workload, monitored network capacity and performance, analyzed information system requirements, identified and evaluated technical solutions, and made recommendations
  • Built, tested, and deployed the corporate desktop Webex solution
  • Create scripting solutions within PowerShell for various process automation and administrative needs
  • Participate in standard image development, management, QA testing, and deployment
  • Provide support for L2 issue escalations/tickets
  • Provided ongoing consulting with the business needs as it relates to telephone and network features to ensure that service delivery closely matches the customer’s requirements
  • Control of the quality of the process, such as building phone profiles for remote offices.

Education

Master of Science in Management and Leadership – Information Technology -

Purdue University Global

Bachelor of Computer Science - undefined

University of Amsterdam

Skills

Strategic Planning

Schedule Management

Project tracking

Cost Control

Cybersecurity

Configuration Management

Customer Support

Telecom Infrastructure

Unified Communications

VoIP Technologies

Telecom Protocols

Networks

Analytical Problem Solving

Project management abilities

Change Management

Project Leadership

Supporting VoIP

Problem-solving abilities

Performance Testing

Analytical Thinking

Team Collaboration

Office installations

Excellent Communication

Effective Communication

Technical Troubleshooting

Continuous Improvement

Time management abilities

Certifications Training

  • CCNA
  • Avaya Aura 8
  • Following Microsoft Configuration Manager Current Branch (ConfigMan, SCCM, MECM, MEMCM, SMS)
  • AWS Technical Essentials
  • Explore Azure innovation to hybrid environments

Awards

  • Max Cohen Stichting Academic Honors (2010)
  • Groesbeek AssenBroek Stichting, Academic Scholarship (2010 – 2011)

Volunteer Experience

Lake County Haven Charity, 03/01/20, present

Accomplishments

Throughout my career, I have had the opportunity to work on diverse projects related to the acquisition and spin-off of companies. My experiences have enabled me to develop a deep understanding of the complexities involved in such transactions. I can provide valuable insights and contributions to any team. Whether conducting extensive market research, analyzing financial data, or coordinating with stakeholders, I am dedicated to ensuring that every project is executed efficiently and effectively.

Certification

CCNA

Interests

Shape a better future for the company as a successful project manager

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

[Project Management ] Training - [Purdue University

01-2022
Senior Telecom Engineer - RXO Corporate
10.2012 - Current
Voice and Network Administrator - The University of Leiden
03.2009 - 09.2010
Purdue University Global - Master of Science in Management and Leadership – Information Technology,
University of Amsterdam - Bachelor of Computer Science,
MAHYAR KAVOOSI