Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Mai Howard

Mai Howard

Garden Grove,CA

Summary

Proficient in customer service with a strong ability to thrive in fast-paced environments. Detail-oriented with exceptional multitasking skills. Capable of executing clerical tasks accurately and on time, both independently and collaboratively.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Associate

Great Wolf Lodge
Garden Grove, CA
12.2023 - Current
  • Operated the cash register accurately and efficiently while processing payments from guests.
  • Greeted guests and provided excellent customer service.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
  • Handled returns and exchanges according to company policy.

Intern

Acacia Adult Day Center
Garden Grove, CA
10.2023 - 05.2024
  • Greeted participants upon arrival to create welcoming environment.
  • Planned daily activities for participants, enhancing engagement and enjoyment.
  • Participated in daily activities alongside participants to foster connection.
  • Managed phone communications to address inquiries and provide information.

Education

Bachelor of Arts - Psychology

California State University, Fullerton
Fullerton, CA
05-2024

Associate of Arts - Psychology

Santa Ana College
Santa Ana, CA
05-2022

Skills

  • Customer service
  • Effective communication
  • Time management
  • Attention to detail
  • Reliability and punctuality
  • Sales promotion
  • Hospitality services

Accomplishments

  • Magna Cum Laude - May, 2024
  • Principle's Honor Roll - December, 2016-June, 2020

Certification

  • Basic Life Support

References

References available upon request.

Timeline

Retail Associate

Great Wolf Lodge
12.2023 - Current

Intern

Acacia Adult Day Center
10.2023 - 05.2024

Bachelor of Arts - Psychology

California State University, Fullerton

Associate of Arts - Psychology

Santa Ana College

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