Mai Weber
San Ramon,CA
Summary
Graduate from UC Riverside with a B.S. in Biology, with customer service and optical experience. Strong work ethic, adept at quickly mastering new skills, and devoted to fostering a genuine and uplifting atmosphere within any workplace or institution. Authorized to work in the US for any employer.
Overview
5
5
years of professional experience
Work History
OPTICIAN
Amador Valley Optometric
Pleasanton , CA
03.2024 - Current
- Responsibilities include front desk receptionist, administering pretesting (auto-refractor, retinal imaging, visual field testing, dilation, etc.), overseeing and processing glasses orders, contact lens training, billing and tracking all insurance claims, routine data backups, and software troubleshooting.
- Interact with individuals of all ages from toddler to senior; able to quickly deescalate situations and brainstorm solutions to any conflicts.
- Work closely with the optometrist and team members to ensure that everything in the office is running at maximum efficiency. Currently responsible for training two new hires: one student intern receptionist and one optician.
BARISTA
T4 TEA FOR U
San Ramon , CA
06.2023 - Current
- Adept at working in a fast-paced, high-pressure environment, coordinating tasks in a group setting as well as completing them individually, and maintaining an energetic and positive attitude towards peers and customers.
- Position requires remaining on feet for several hours at a time and being able to balance taking phone calls, dealing with a long queue, and monitoring three different computer screens.
- Always prepared to step in and aid teammates with their own workload during busier hours.
SWIM INSTRUCTOR
American Swim Academy
Dublin , CA
04.2019 - 09.2019
- Taught half-hour classes of four students at a time, which involved constant vigilance, multitasking, and exceptional time management.
- Exhibited leadership skills as well as the ability to take action while remaining calm in high pressure situations.
- Responsible for taking notes, recording data, and monitoring charts for daily progress and long-term goals.
Education
B.S. in Biology -
University of California-Riverside
Riverside, CA06.2023
Skills
- Multi-tasking and time management
- Team player
- Problem-solving aptitude
- Customer service
- Verbal/written communication skills
- Proficient typist
- Order Preparation
- Insurance Billing
- Computer Skills
- Insurance Verification
- Inventory Management
- Supply and Equipment Ordering
- Student Optician Training Supervision
- Glasses repair/frames adjustment
- Retail sales
- Interpersonal Skills
- Patient testing
- Creative writing and illustration
Affiliations
- Self published author
- Music volunteering (piano and cello performance)
- Creative writing and artwork commissions
Accomplishments
- MTAC - Awarded Certificate of Merit for Levels 1-10 and Panel with honors
- Reedsy - Winner of short story contest with special guest judge Shaelin Bishop
- UC Riverside - Dean's Honors List 2023
Shadow Experience
East Bay Eye Center, San Ramon | 2/8/2024 - 2/9/2024
- Shadowed Dr. Neda Akhondan, OD and Dr. Rahul Raghu, M.D. at the Glaucoma Diagnostic Suite
- Observed a full day of comprehensive eye exams, medical office visits, and post operation check-ups
- In depth discussions regarding the proper diagnosis and treatment options for glaucoma
Pre-Health Shadowing, CA | 09/2024 - 11/2024
- 10 hours of virtual shadowing hosted by multiple optometrists in different specialties
- Analyzed in depth case studies of diseases and associated procedures
- Went over bedside manner
- Received certificate of completion
Timeline
OPTICIAN
Amador Valley Optometric
03.2024 - Current
BARISTA
T4 TEA FOR U
06.2023 - Current
SWIM INSTRUCTOR
American Swim Academy
04.2019 - 09.2019
B.S. in Biology -
University of California-Riverside
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