Maiada Abouelnaga
New York,USA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Public Partnerships, PPL
Brooklyn, NY
03.2025 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Patient Care Technician
Marks Home Care
Brooklyn, NY
10.2022 - 02.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Reduced stress for patients and families through effective communication and empathetic support.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Security Officer
Allied Universal Security Services
New York, NY
11.2022 - 02.2024
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicles, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Education
Diploma - Medical Billing
Metropolitan Learning Institute
New York, NY01.2025
Hight School EGD - ECG & Phlebotomy
Metropolitan Learning Institute
Rego Park, NY07-2025
Skills
- Premises Surveillance
- Reliability
- First Aid Certified
- Crime Prevention
- Surveillance
- Punctuality
- Work Ethic
- 8 hour training certificate
- Personal training and coaching
- Vigilant and Watchful
- Security Procedures Knowledge
- Physical Stamina
- Emergency Response
- Personal Security
- Relationship Building and Management
- 16 hour training certificate
Certification
- CPCT/A - Patient Care Technician/Assistant
Timeline
Personal Care Assistant
Public Partnerships, PPL
03.2025 - Current
Security Officer
Allied Universal Security Services
11.2022 - 02.2024
Patient Care Technician
Marks Home Care
10.2022 - 02.2025
Diploma - Medical Billing
Metropolitan Learning Institute
Hight School EGD - ECG & Phlebotomy
Metropolitan Learning Institute
Experiences
I graduated with a medical billing degree from Metropolitan Learning Institute. I have acquired valuable medical billing skills such as ICD-9, ICD-10, and CPT Codes. I have also handled various tough assignments & projects during my study at MLI. I have gained various problem solving skills, time management skills, and work well with others to complete all assignments on time. I also consider myself as someone who is meticulous, organized, and energetic. With these traits I possess, I know I can make a great impact on your company’s goals