Mai Ar Moua Vue
Summary
Experienced in roles as Case Packer, with hands-on involvement in packing, labeling and inspecting goods. Possess strong skills in operating machinery, maintaining workplace safety standards, and adhering to quality control procedures. Known for efficiency and precision in performing duties, which have led to improved productivity and reduced waste in previous positions.
Overview
24
24
years of professional experience
Work History
Case Packer
Great Lake cheese
Marathon
12.2025 - Current
- Operate, calibrate, and optimize case packing machinery to maximize efficiency and packaging accuracy
- Inspect and verify packaged products to ensure compliance with quality standards and shipment specification
- Enforce cleanliness, organization, and safety standards in accordance with OSHA and company policies
- Monitor, document, and report production output, inventory levels, and inbound and outbound shipments
- Coordinate with team members and supervisors to achieve daily production targets and resolve equipment or product issues
Team Lead
Sam's Club
Wausau
09.2025 - 12.2025
- Directed daily operations to ensure smooth workflow and efficient task execution
- Trained and onboarded new employees on store policies, procedures, and customer service standards
- Managed staff scheduling, assigned tasks, and monitored progress to enforce deadlines
- Resolved customer issues and escalated complaints promptly while facilitating communication across departments
Supervisor
Vons
Goleta
01.2004 - 09.2025
- Directed overall store operations including customer service, cashier functions, inventory control, and end-of-day store preparation
- Supervised and led a team of up to 15 employees while ensuring compliance with company policies, safety standards, and PPE requirements
- Trained and onboarded new employees on operational procedures, safety protocols, and customer service expectations
- Managed staff scheduling and store coverage to maintain efficient operations during peak business hours
- Resolved customer inquiries and complaints professionally while maintaining high levels of customer satisfaction and de-escalating tense situations
Supervisor
Kmart
Goleta
01.2002 - 01.2018
- Delivered exceptional customer service while operating cashier functions, maintaining organized shelves, executing price changes, and conducting inventory audits
- Supervised daily store operations and directed a team of up to 15 employees to ensure compliance with company policies and procedures
- Trained new employees, coordinated staff schedules, and resolved customer complaints promptly to maintain high service levels
Education
High school diploma -
San Marcos High School
04.1999 - 01/2002
Skills
- Fluency in Hmong & English
- Customer service
- Reliable & dependable
- Effective communication
- Problem solving
- Leadership skills
Skills Interests Certifications
Fluency in Hmong & English, customer service, reliable, dependable, Cooking, learning new things, new challenges
Timeline
Case Packer
Great Lake cheese
12.2025 - Current
Team Lead
Sam's Club
09.2025 - 12.2025
Supervisor
Vons
01.2004 - 09.2025
Supervisor
Kmart
01.2002 - 01.2018
High school diploma -
San Marcos High School
04.1999 - 01/2002