Maid Lihic
Jablanica
Summary
Versatile Casino Dealer with previous experience at Norwegian Cruise Line, demonstrating good mathematical abilities and a team player approach. Excelled at increasing consumer satisfaction and promoting responsible gambling, resulting in a good and efficient gaming environment. Demonstrates critical thinking and adaptation, resulting in great guest retention and team collaboration. Developed good communication and customer service abilities in a high-energy, fast-paced setting. Demonstrated ability to remain calm under pressure and provide excellent visitor experiences. Seeking to move into a new field by demonstrating adaptability and expertise in managing complicated responsibilities.
Overview
4
4
years of professional experience
Work History
Casino Dealer
Royal Caribbean Cruise Line
12.2021 - 07.2022
Casino Dealer
Norwegian Cruise Line
06.2018 - 02.2019
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
- Increased table game efficiency with effective chip handling and accurate card dealing techniques.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Handled large sums of money responsibly, ensuring accurate payouts to customers while minimizing errors in transactions.
Education
High School Diploma -
JU Srednja Skola Jablanica
Jablanica05-2008
Skills
- Strong mathematical skills
- Speech clarity
- Adaptability to change
- Excellent customer service
- Team player mentality
- Flexible schedule
- Friendly demeanor
- Critical thinking
- Problem resolution
- Task prioritization
Languages
English
Full Professional
Timeline
Casino Dealer
Royal Caribbean Cruise Line
12.2021 - 07.2022
Casino Dealer
Norwegian Cruise Line
06.2018 - 02.2019
High School Diploma -
JU Srednja Skola Jablanica
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