Maija Cantwell
Cleveland,OH
Summary
Results-driven professional with strong skills in effective communication and time management. Proven ability to resolve customer complaints and maintain operational efficiency while training new staff, contributing to a collaborative team environment.
Overview
1
1
Language
2
2
years of professional experience
Work History
Team Leader
Mitchell's Ice Cream
Cleveland, Ohio
01.2025 - Current
- Fostered a positive work environment that encouraged collaboration and communication among team members.
- Resolved customer complaints effectively, enhancing customer satisfaction and loyalty.
- Trained new staff on company standards and procedures to ensure effective integration and compliance.
- Maintained cleanliness and organization of the store for efficiency.
Camp Counselor
Nometne
Catskill, New York
08.2025 - 08.2025
- Supervised daily activities and ensured camper safety during outdoor programs.
- Facilitated communication between campers, parents, and staff for positive experiences.
- Monitored camper behavior and provided guidance to resolve conflicts effectively.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
Dishwasher
Normetne
Catskill, New York
08.2024 - 08.2024
- Collaborated with team members to ensure timely dish cleaning during peak hours.
- Followed health and safety guidelines to maintain a safe work environment.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Reported any equipment malfunctions to management for prompt resolution.
Education
Bachelor of Science - Engineering Management
Stevens Institute of Technology
Hoboken, NJ05-2030
High School Diploma -
Laurel Schol For Girls
Shaker Heights06-2026
Skills
- Team leadership
- Staff training
- Customer service
- Conflict resolution
- Effective communication
- Time management
- Inventory management
- Multitasking
- Basic 3D printing knowledge
Languages
American Sign Language
Limited
Affiliations
- Latvian Dance - Cleveland, OH (2016-2026)
- Volunteer, Nometne - Catskill, NY (2024-2025)
Timeline
Camp Counselor
Nometne
08.2025 - 08.2025
Team Leader
Mitchell's Ice Cream
01.2025 - Current
Dishwasher
Normetne
08.2024 - 08.2024
Bachelor of Science - Engineering Management
Stevens Institute of Technology
High School Diploma -
Laurel Schol For Girls