Maiky Rodriguez
New York,NY
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Driver
Amazon
270 Richards St, Brooklyn New York
09.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Service Pro
Sweetgreen
1740 Broadway
03.2022 - 01.2024
- Maintained high customer satisfaction standards to meet or exceed targets.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Managed timely and effective replacement of damaged or missing products.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Maintained up-to-date knowledge of product and service changes.
Assistant Manager
Dominos Pizza
Bronx, New York
10.2021 - 02.2022
- Supported senior managers with day-to-day operational requirements
- Delegated tasks to appropriate staff members and monitored performance
- Coordinated employee schedules to provide adequate staff coverage
- Reviewed consumer trends to forecast sales and inform inventory purchasing requirements
- Handled escalating problems to improve customer relations, maintain brand loyalty, and recapture lost revenue opportunities.
Pizza Maker
Domino's Pizza
New York, NY
01.2018 - 03.2020
- Maintain sanitation, health, and safety standards in work areas
- Clean food preparation areas, cooking surfaces, and utensils
- Verify that prepared food meets requirements for quality and quantity
- Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions
- Measure ingredients required for specific food items being prepared
- Take food and drink orders and receive payment from customers
- Wash, cut, and prepare foods designated for cooking
- Serve orders to customers at windows, counters, or tables
- Prepare dough, following recipe.
Helper
Mini Market
New York, NY
10.2016 - 12.2016
- Stock cupboards and refrigerators, and tend salad bars and buffet meals.
Education
High School Diploma - Computer Engineering
Academy For Language And Technology
06.2017
Skills
- Customer and Personal Service
- Active listening
- Speaking English and Spanish
- Public Safety and Security
- Time Management
- Education and Training
- Active Learning
- Computers and Electronics
- Budget assistance
- Employee scheduling
- Task delegation
- Customer service and satisfaction
- Talent recruitment and development
- Team motivation
- Money handling
- Team development
- Safety Training
- Shift Management
- Counseling
- Employee Performance Tracking Systems
- Microsoft Office (Word, Excel, PowerPoint)
- Adaptability and teamwork
- Data management
- GPS and route planning
- Equipment monitoring
- Processes and procedures
Timeline
Driver
Amazon
09.2024 - Current
Service Pro
Sweetgreen
03.2022 - 01.2024
Assistant Manager
Dominos Pizza
10.2021 - 02.2022
Pizza Maker
Domino's Pizza
01.2018 - 03.2020
Helper
Mini Market
10.2016 - 12.2016
High School Diploma - Computer Engineering
Academy For Language And Technology