Mailayah Murrell
Indianapolis
Summary
Dynamic and dedicated professional with a proven track record at Grace Foods, excelling in customer transaction processing and relationship building. Recognized for maintaining a clean and organized checkout area while demonstrating strong adaptability and conflict resolution skills. Committed to delivering exceptional customer service and fostering repeat business.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Grace Foods
06.2024 - Current
- Processed customer transactions efficiently and accurately.
- Maintained clean and organized checkout area for optimal customer experience.
- Assisted customers with product inquiries and recommendations.
- Handled cash, credit, and return transactions in compliance with company policies.
- Adapted quickly to new procedures and promotions as directed by management.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Crew Member
Jacks Pizza
08.2023 - 05.2024
- Prepared and cooked menu items according to company standards.
- Maintained cleanliness and organization of workstations to ensure safety compliance.
- Assisted in training new crew members on operational procedures and best practices.
- Answered the phone at took in-store orders
- Handled cash transactions accurately and efficiently at the register.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree - Social Work
Indiana University, Bloomington
Bloomington, Indiana, IN05-2028
High School Diploma -
Southport
Indianapolis, IN05-2024
Skills
- Customer transaction processing
- Checkout area maintenance
- Product inquiry assistance
- Cash handling procedures
- Adaptability to new procedures
- Relationship building with customers
- Workstation cleanliness maintenance
- Safety compliance practices
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
Timeline
Cashier
Grace Foods
06.2024 - Current
Crew Member
Jacks Pizza
08.2023 - 05.2024
No Degree - Social Work
Indiana University, Bloomington
High School Diploma -
Southport