Maile Ching
Kapolei,HI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Swarovski
10.2023 - Current
- Kept progress of daily records, prepared, and communicated goals to team members daily.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Answered customer questions and addressed problems and complaints in person and via phone.
Sales Associate
Swarovski
11.2021 - 10.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections
Sales Associate
Furla
12.2018 - 10.2021
- Greeted customers and provided exceptional customer service.
- Interpreted conversations between foreign language-speaking clients and others.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Aiea High School
05.2017
Skills
- Japanese Knowledge (Intermediate)
- Work Planning and Prioritization
- Issue Resolution
- Workflow Planning
- Customer Service Management
- Interpersonal Skills
- Strong Organization
- Multitasking Abilities
- Active Listening
- Effective Communication
References
Michelle Rawlings: 808-228-5132 / michelleyvonne607@gmail.com
Atsuko Tsuchidana: 808-265-2974 / atsuko.tsuchidana@gmail.com
Tyler Cabanilla: 808-542-9782 / tcabani@toryburch.com
Anthony Waipa: 808-741-9751 / anthony.waipa@gmail.com
Timeline
Assistant Store Manager
Swarovski
10.2023 - Current
Sales Associate
Swarovski
11.2021 - 10.2023
Sales Associate
Furla
12.2018 - 10.2021
High School Diploma -
Aiea High School
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