Scarlett Alcazar
New Britain,CT
Summary
Led initiatives to embrace new challenges and foster team growth. Cultivated a strong work ethic and adaptability among team members. Mentored peers in developing exceptional interpersonal skills and independent work capabilities.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Uptown Consignment
Rocky Hill, Connecticut
08.2022 - Current
- Greeted customers upon entry and assisted them in locating products.
- Provided customer service, answered questions, and addressed complaints regarding merchandise or services.
- Ensured a clean and organized store environment by restocking shelves, organizing displays, and cleaning the sales floor.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Assisted store staff by assigning tasks to maintain workflow. Supported daily operations to promote a seamless shipping inexperience.
Retail Keyholder
Plato's Closet
South Windsor, CT
06.2019 - 06.2022
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Sales Associate
Nomads Adventure Quest
South Windsor, CT
11.2018 - 06.2019
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Some college in HDFS -
University of Connecticut
Storrs, CT04.2022
High school diploma -
South Windsor High School
South Windsor, CT06.2020
Skills
- Spanish (Intermediate)
- Problem Solving
- Teamwork
- Adaptability
- Attention to Detail
- Multitasking
- Interpersonal Skills
- Microsoft Office Suite
- Data Entry
- Inventory Management
- POS Systems
- Conflict Resolution
- Sales Techniques
- Product Knowledge
- Customer Relationship Management
- Social Media Marketing
- Leadership Skills
- Decision Making
- Critical Thinking
- Presentation Skills
Timeline
Assistant Store Manager
Uptown Consignment
08.2022 - Current
Retail Keyholder
Plato's Closet
06.2019 - 06.2022
Sales Associate
Nomads Adventure Quest
11.2018 - 06.2019
Some college in HDFS -
University of Connecticut
High school diploma -
South Windsor High School