Summary
Overview
Work History
Education
Skills
Awards Volunteer
Timeline
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Maile Cohen

Westlake Village,CA

Summary

Creative and driven student studying Consumer Behavior and Marketplace Studies at the University of Wisconsin-Madison, with a passion for marketing, branding, and visual storytelling. Proven ability to lead teams, drive sales, and create engaging brand experiences through strategic thinking and strong aesthetic sense. Thrives in fast-paced environments and brings a sharp eye for detail, design, and consumer engagement.

Overview

10
10
years of professional experience

Work History

Stonehaus

Westlake Village Inn
Westlake Village, CA
05.2025 - 08.2025
  • Supervised daily operations of coffee preparation and service.
  • Trained new baristas on brewing techniques and customer service skills.
  • Collaborated with team members to improve workflow efficiency during peak hours.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with management team to develop new strategies for increasing sales and profits.

Kohls Store Leadership Intern

Kohls Corp
Simi Valley, CA
06.2025 - 07.2025
  • Selected to participate in Kohl’s highly competitive Store Leadership Internship Program.
  • Led the Jewelry Department as my final project, taking full ownership of visual merchandising, sales tracking, team motivation, and customer engagement.
  • Increased jewelry department sales by 44% over the prior year-to-date performance, outperforming both district and company-wide growth rates.
  • Demonstrated strong leadership by training team members, optimizing product placement, and analyzing sales data to drive results.
  • Honed skills in retail operations, team management, sales strategy, and problem-solving under pressure.

Administrative Assistant

Westlake Village Orthopedics: Dr.Rudin, Dr. Thakral, & Dr.Cohen
Westlake Village, USA
06.2021 - 01.2024
  • Processed insurance claims accurately, ensuring timely reimbursements
  • Maintained detailed spreadsheets tracking patient trends, appointments, and billing
  • Composed professional emails to patients, insurance providers, and healthcare partners
  • Organized and secured confidential patient medical records meticulously
  • Schedule patient appointments and procedures efficiently
  • Handled incoming calls professionally, addressing inquiries and routing appropriately

Head of Events Assistant and VP of Coordination

National Charity League - Member of Ventura County Chapter
01.2016 - 12.2022
  • Coordinated member events: Annual Tea Party, Modelette, and Debutante Ball
  • Consisted of invites, floral and seating arrangements, secured items for auction, catering, script and agenda for day of event
  • Managed the member roster
  • Coordinated member volunteer events
  • Tracked members volunteer hours and ensured they stayed on track for the required hours

Head Hostess

Lure Fish House
01.2022 - 08.2022
  • Managed a team of 5 hosts
  • Provided exceptional guest service and hospitality experience
  • Managed reservations, waitlists, and seating arrangements efficiently
  • Communicated effectively with guests and coordinated with restaurant staff
  • Multitasked in a fast-paced environment, prioritizing tasks effectively
  • Maintained attention to detail in record-keeping and organization; collaborated with team members to ensure smooth operations.

Education

Bachelor of Science Degree - Consumer Behavior and Marketplace Studies

University of Wisconsin-Madison
05-2026

High School Diploma -

Westlake High School
05.2022

Skills

  • POS systems
  • Microsoft Office
  • Google Suite
  • Photoshop
  • InDesign
  • Teamwork and Collaboration
  • Reliability
  • Time Management
  • Problem Solver
  • Attention to Detail

Awards Volunteer

  • Member, National Charity League, 2016-2022
  • City of Westlake Village: Certificate of Merit, 2022
  • State of California Senate: Certificate of Recognition, 2022
  • United States Senate: Certificate of Recognition, 2022
  • Presidential Service Award, 2019 and 2022
  • Alpha Epsilon Phi Sorority, 08/01/22 - current

Timeline

Kohls Store Leadership Intern

Kohls Corp
06.2025 - 07.2025

Stonehaus

Westlake Village Inn
05.2025 - 08.2025

Head Hostess

Lure Fish House
01.2022 - 08.2022

Administrative Assistant

Westlake Village Orthopedics: Dr.Rudin, Dr. Thakral, & Dr.Cohen
06.2021 - 01.2024

Head of Events Assistant and VP of Coordination

National Charity League - Member of Ventura County Chapter
01.2016 - 12.2022

Bachelor of Science Degree - Consumer Behavior and Marketplace Studies

University of Wisconsin-Madison

High School Diploma -

Westlake High School