maile ponce
Summary
Dynamic and results-driven professional with extensive experience in warehouse operations at Mahi Pono. Proven ability to enhance efficiency through streamlined processes and effective communication. Skilled in shipping and receiving, certified forklift operator, and committed to maintaining a safe work environment while fostering teamwork and cooperation.
Overview
13
13
years of professional experience
Work History
Receiving Supervisor
Mahi Pono
01.2024 - Current
- Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
- Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
- Prepared incident reports and gathered data when accidents occurred on receiving floor.
- Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
- Unloaded pallets and deliveries and organized products in warehouse.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Restocked products and rotated items according to standard procedures.
- Provided support during peak seasons or special projects by performing additional duties as needed including assisting in picking, packing or shipping processes.
Dispatch
Mahi Pono
01.2021 - Current
- Collaborated with dispatch team to ensure timely delivery of packages during peak hours.
- Streamlined dispatch operations by implementing a centralized tracking system for real-time visibility of fleet movement.
- Optimized dispatch processes with advanced logistical planning techniques that ensured efficient coordination among all parties involved.
- Managed carrier performance with timely dispatch and delivery of outbound, inbound and interplant orders.
- Provided timely and accurate updates to dispatch for optimal route planning and incident response.
Rental Car Driver
Fleet Services
03.2018 - 05.2020
- Handled sensitive personal information with discretion when verifying driver''s licenses or processing rental agreements, maintaining client trust in the company''s services.
- Communicated proactively with dispatchers regarding delays or changes in route plans, enabling effective problem resolution without inconveniencing customers unnecessarily.
- Ensured safe driving practices, resulting in zero accidents or incidents throughout the employment period.
- Coordinated with maintenance staff to schedule regular service appointments for the fleet, contributing to a well-maintained inventory of rental vehicles at all times.
- Kept accurate records of mileage, fuel usage, and maintenance tasks for proper fleet management purposes.
Cashier
Surfing Monkey
05.2015 - 12.2017
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Cashier
Minit Stop
06.2012 - 04.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
King Kekaulike High School
Pukalani, HI05-2011
Skills
- Shipping and receiving
- Warehouse operations
- Load planning
- Stock control
- Self-motivated and independent
- Forklift operation
- Materials transportation
- Teamwork and cooperation
- Invoice reconciliation
- Warehouse safety
- Warehousing operations
- Effective communication
- Certified forklift driver
Accomplishments
involved with the biggest hula competition in hawai'i MERRIE MONARCH
Timeline
Receiving Supervisor
Mahi Pono
01.2024 - Current
Dispatch
Mahi Pono
01.2021 - Current
Rental Car Driver
Fleet Services
03.2018 - 05.2020
Cashier
Surfing Monkey
05.2015 - 12.2017
Cashier
Minit Stop
06.2012 - 04.2015
King Kekaulike High School
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