MAILE ROTEN
Commerce City,CO
Summary
Enthusiastic employee eager to contribute to business success. Experience providing quality work that exceeds organizational expectations. Unique focus on customer satisfaction, team productivity, and workplace efficiency. Workplace Efficiency Team Contributions Line Efficiency People skills Good listener Customer Service Training Decision-making Multitasking Organizational skills Skilled team player with strong background in fast environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Overview
6
6
years of professional experience
Work History
Store Manager
Denver Toys
11.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Back of House Manager
Bloom
01.2019 - 10.2021
- Developed great team spirit with other personnel by pitching in and helping with task completion
- Maintained high standards of food quality and safety by enforcing clear handling and preparation policies
- Led, trained and developed culinary team members to meet and exceed restaurant standards
- Directed team to expertly handle customer order requests and service issues, directly contributing to the restaurant's stellar reputation across Globe, Arizona
- Maximized team performance by training new employees on proper food handling, money handling, guest expectations and restaurant protocols
Account Coordinator
Fusion/Noa Brands
01.2022 - 05.2022
- Supported several members of the sales team with order processing, freight quotes and pro-forma invoicing
- Collaborated with multiple internal departments including finance and engineering to get orders processed
- Oversaw inventory to ensure products were available to service accounts
Education
Summer Youth Theatre Directorship Program
01.2020
Skills
- Scheduling coordination
- Quality assurance
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Store operations
- Team leadership and coaching
Activities
Member of a Summer Youth Theater Directorship Program
Timeline
Store Manager
Denver Toys
11.2024 - Current
Account Coordinator
Fusion/Noa Brands
01.2022 - 05.2022
Back of House Manager
Bloom
01.2019 - 10.2021
Summer Youth Theatre Directorship Program
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