Mai Lor Lee
La Crosse,WI
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
2010
2010
years of post-secondary education
Work History
Laboratory Support Technician
Emplify Health System
La Crosse, Wisconsin
08.2011 - Current
- Collected blood samples from patient's in a timely manner and send to lab for processing.
- Prepared samples for analysis according to established protocols.
- Maintained laboratory equipment and ensured proper functioning and cleanliness.
- Supported training of new staff on safety procedures and laboratory techniques.
- Communicated effectively with healthcare professionals regarding specimen handling procedures.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared lab for daily operations by stocking materials and equipment.
Education
Associate of Science - Medical Assistance
Western Technical Collage
La Crosse, Wisconsin 09.2009 - 12.2010
Logan High School
La Crosse, WISkills
- Sample collection
- Laboratory preparation
- Equipment maintenance
- Safety compliance
- Attention to details
- Team collaboration
- Time management
- Problem solving
- Customer service
- Microsoft office
- Friendly, positive attitude
- Active listening
- Troubleshooting
- Staff training
- Organize
- Good Telephone Etiquette
- Fluent in Hmong
- Multitask
- Critical thinking
- Professionalism
- Excellent communication skills
Timeline
Laboratory Support Technician
Emplify Health System
08.2011 - Current
Associate of Science - Medical Assistance
Western Technical Collage
09.2009 - 12.2010
Logan High School