Skillful in sample collection and data recording. Very comfortable handling complex issues, meeting deadlines and adjust well to rapid change. Very familiar with basic medical terminology and lab testing. Reliable and committed to the job with exceptional drive.
Overview
12
12
years of professional experience
Work History
Laboratory Support Technician
Pathology Laboratory-Unity Point
Lakeview Pathology Laboratory
01.2021 - Current
Work with nurses, doctors, and more to provide correct testing for every patient.
Performed testing and quality control using approved laboratory procedures and instrumentation.
Trained new laboratory personnel to apply proper laboratory techniques and best practices.
Maintained safe, tidy and organized laboratory environment for accurate test results.
Prepared samples for shipping and disposed of bodily fluids in proper containers.
Monitored and documented safety standards to verify compliance.
Processed patient specimens according to priority and documented results.
Apart of a team who takes care of 600-800 patients a week, by registering, collecting, and processing labs.
Waitress, Bartender, and Service Trainer
Olive Garden
06.2017 - 01.2021
Worked well independently and also with others
Worked as a flexible server during overflow periods
Remained adaptable, flexible, and punctual
Adhered to all company rules and guidelines
Reported any incidences or concerns to manager
Brought forth strong oral and written communication skills.
Customer Service
Hy-Vee
Red Oak, IA
10.2012 - 11.2015
Helped to increase customer return rates by providing excellent, at all times
Provided superior customer service to clients by addressing all questions and concerns
Built a strong working knowledge of company procedures and protocols
Communicated effectively with colleagues and superiors
Developed strong working knowledge of products and offerings
Upheld highest standards of honesty and integrity.
Education
Associate of Science - Medical Laboratory Technology
Des Moines Area Community College
Ankeny, IA
05.2025
Phlebotomy Certified - Phlebotomy
Des Moines Area Community College
Ankeny, IA
12.2020
High School Diploma -
Stanton Community School
Stanton, IA
05.2014
Skills
Ability to Multitask
Adaptability
Conflict Resolution
Ability to Work Under Pressure
Highly Organized
Sample Preparation and Analysis
Specimen Collection
Processing Specimens
Inventory Control
Analytical Thinking
Compiling Information
Blood Sample Collection
Patient Flow
Team Collaboration
Attention to Detail
References
Denise Simpson UnityPoint
Dkaysimpson@gmail.com 515-244-4707
Jeffrey Firch Olive Garden
ogcatering1832@olivegarden.com 515-964-0511
Becky Davis Subway
beckydavis2015@gmail.com 712-621-0493
Timeline
Laboratory Support Technician
Pathology Laboratory-Unity Point
01.2021 - Current
Waitress, Bartender, and Service Trainer
Olive Garden
06.2017 - 01.2021
Customer Service
Hy-Vee
10.2012 - 11.2015
Associate of Science - Medical Laboratory Technology