Dynamic professional with a strong background in orthotics and retail. At Kinetic Research, I excelled in modifying casts and creating custom inserts, showcasing my attention to detail. Proven customer service skills at Tractor Supply enhanced customer satisfaction and loyalty, demonstrating my ability to build relationships and thrive under pressure.
Overview
5
5
years of professional experience
Work History
A Technician in Orthotics in the Modification Area
Kinetic Research
5513 W Sligh Ave
09.2022 - 03.2025
I had to modify casts send by practitioners and I also made plastic inserts. At this company we made correctional leg braces for patients that needed them.
Sales Associate
Tractor Supply
21228 Walmart Way Lutz, FL 33548 United States
01.2020 - 09.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Vivian Gaither High School
16200 N Dale Mabry Hwy Tampa, FL 33618 United Sta
06.2021
Skills
Attention to detail
Customer service
Works Well Under Pressure
Multitasking and organization
Customer interaction
Heavy lifting
Relationship building
Performance improvement
Tech-Savvy
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
A Technician in Orthotics in the Modification Area
Orthotics & Prosthetics Technician (Clinical Ass.) at Royal Brisbane and Women's HospitalOrthotics & Prosthetics Technician (Clinical Ass.) at Royal Brisbane and Women's Hospital