MAILYNN NGUYEN
Santa Ana,CA
Summary
Ambitious and detail-oriented Client Advisor in the luxury retail industry with over 6+ years experience in sales and luxury. Aiming to leverage a proven knowledge of retail sales, conflict resolution, visual merchandising experience, and client relationship skills to successfully fill the role at your company.
Overview
8
8
years of professional experience
Work History
Luxury Client Advisor - Visual Merchandise Ambassador
FENDI
07.2019 - Current
- Among the top 3 Client Advisors in the store to reach over $1 million in sales within 1 year of joining the company and maintained over $1 million in sales each year through consistent appointments and cultivating client relationships.
- Focused and successfully achieved the highest amount of sales in store for our Men's Business - averaging over $30K in Men's Sales per month
- Takes ownership of Visual Merchandise Ambassador responsibilities by representing and leading the team on luxury floor standards and maintenance through team engagement and collaboration
- In addition, creatively and efficiently displaying product in both our Men's and Women's store to be visually pleasing and drive business via walk-in clients.
Sales Management Intern/Sales Representative
Nordstrom
06.2018 - 08.2019
- Recieved intensive training and support by the department manager to efficiently and effectively lead a team of 22 sales representatives in the women's shoe department
- Planned and directed the 2018 Nordstrom Anniversary Sale Fashion Show for over 200 staff and Nordstrom reward card members
- Gained essential event planning skills by delivering a show with over 20 looks and styles in under one month.
Peer Advisor
Office of Financial Aid, CSUF Fullerton
10.2015 - 06.2018
- Analyzed over a thousand complex student financial aid files and effectively communicated the status using PeopleSoft Enterprise CRM, via telephone, and in person
- Trained and motivated 5 new hires on essential skills such as office protocol, financial aid regulations, and PeopleSoft.
Education
Bachelor of Arts in Marketing -
California State University, Fullerton
08.2019
Skills
- Excellent Communication Skills
- Cross-selling techniques
- Goal setting
- Complex Problem Solving
- Interpersonal Skills
- Prospect Qualification
- Product knowledge
- Professionalism and etiquette
- Adaptability and flexibility
- Client Relationship Management
Timeline
Luxury Client Advisor - Visual Merchandise Ambassador
FENDI
07.2019 - Current
Sales Management Intern/Sales Representative
Nordstrom
06.2018 - 08.2019
Peer Advisor
Office of Financial Aid, CSUF Fullerton
10.2015 - 06.2018
Bachelor of Arts in Marketing -
California State University, Fullerton