Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maiquel Mejia

Webster City,IA

Summary

Dynamic professional with experience in customer service, sales and logistics operations, specialized in inventory management, shipment preparation and team leadership. With a strong bilingual communication (English-Spanish) and problem-solving skills, I have managed to improve operational efficiency and customer satisfaction in high-pressure environments. My focus is on optimizing processes, working as a team and adapting technological solutions to meet organizational objectives. Committed to continuous improvement and service excellence, I stand out for identifying opportunities for improvement and leading teams to exceptional results.

Overview

5
5
years of professional experience

Work History

DC Associate, Customer Service, Translator, Lead.

FCP Euro
06.2022 - 10.2024

• Provided personalized attention to customers, addressing their needs and ensuring smooth and effective communication.
• Coordinated picking, packing, and scanning activities to ensure accurate inventory management and customer satisfaction.
• Acted as a liaison between Spanish-speaking customers and the internal team, improving communication and strengthening service quality.
• Trained new employees on operating procedures, quality standards, and customer service skills.
• Implemented strategies to optimize processing time in the shipping area, improving the overall customer experience.
• Operated heavy machinery and industrial equipment, maintaining high standards of safety and productivity.

Inventory and Packaging Associate

Nouvo Pasta Productions
08.2021 - 02.2022

• Prepared and monitored inventories to ensure accuracy in storage and shipping.
• Oversaw inventory organization, ensuring product availability for sales and distribution.
• Fostered team collaboration, contributing to a positive and productive work environment.

  • Inspected items for defects and damage.

Customer Service and Sales Associate

Wendy's
02.2020 - 11.2020

• Provided friendly and efficient customer service in a fast-paced environment.
• Managed point-of-sale transactions, ensuring accurate payments and returns.
• Resolved issues and answered product-related questions, achieving high customer satisfaction ratings.
• Contributed to keeping the service area clean and organized, complying with safety and quality standards.

Education

High School Diploma -

Warren Harding High School
Bridgeport, CT
06-2022

Skills

  • Teamwork and collaboration
  • Problem solving
  • Time management
  • Customer service
  • Inventory and logistics management
  • Bilingual communication (English and Spanish)
  • Leadership and team building
  • Adaptability
  • Customer relationship management
  • Ability to manage tools and technology
  • Quick and effective decision making
  • Training and coaching skills

Timeline

DC Associate, Customer Service, Translator, Lead.

FCP Euro
06.2022 - 10.2024

Inventory and Packaging Associate

Nouvo Pasta Productions
08.2021 - 02.2022

Customer Service and Sales Associate

Wendy's
02.2020 - 11.2020

High School Diploma -

Warren Harding High School
Maiquel Mejia