James Davenport
Ansonia
Summary
Experienced in various aspects of shipping operations, I am a dependable team member skilled in unloading, loading, moving, storing, and packing merchandise. With a keen eye for detail, I excel as a problem-solver. I have the ability to make routine decisions and complete tasks efficiently even with minimal supervision.
Overview
10
10
years of professional experience
Work History
Customer Service Rep
FCP Euro
Milford, CT
03.2022 - 11.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Foreman
Green Acres Landscape and Design
Newtown, CT
06.2021 - 01.2022
- Addressed on-site challenges to minimize project delays.
- Conducted final inspections to guarantee work met project specifications.
Company Foreman
Pride Property Management
04.2017 - 06.2021
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Implemented efficient work processes to boost overall productivity while reducing costs.
Warehouse
Commercial furniture Service Corp
Hamden, CT
04.2017 - 10.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Attention to detail, regarding stock locations and pick orders.
- Worked with maintenance teams to help keep work areas/designated wave picker lanes clear of debris.
Parts Driver
Pep Boys
Orange, CT
10.2017 - 09.2018
- Contributed to a safe work environment by strictly following safety guidelines and reporting any hazards immediately to supervisors.
- Safely operated company vehicles, adhering to all traffic laws and regulations while transporting valuable auto parts inventory.
- Attention to detail, regarding stock locations and pick orders.
- Assisted in warehouse operations, organizing parts storage areas for easy retrieval during deliveries.
Sales
Stevens Automotive Group
Milford, CT
04.2016 - 03.2017
- Increased sales through effective merchandising tactics, targeted promotions, and well-trained sales teams.
- Boosted sales performance by consistently meeting and exceeding established sales goals.
- Surpassed monthly sales goals through innovative sales techniques.
Dunkin’ Donuts
Derby, CT
01.2016 - 04.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
Game Stop
Orange, CT
10.2015 - 12.2015
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
Parts cleaner/hydro/gas tester
Norwalk Company
Stratford, CT
12.2014 - 09.2015
- Maintained a safe work environment through adherence to safety guidelines and proper disposal of hazardous waste.
- Reduced equipment downtime by maintaining a well-organized inventory of cleaned parts.
- Maximized effectiveness of cleaning solutions by utilizing appropriate concentrations and soaking times for various materials.
Education
Associates degree - Audio engineering
Los Angeles Film School
Hollywood, CADiploma -
Jonathan Law High School
Milford, CT01.2014
Skills
- Fast Learner
- Google Programming
- Microsoft Programming
- Small Engine Repair
- Math Skills
- Communication Skills
- Interpersonal Skills
- Organization
- Customer relations
- Call center experience
- Product knowledge
Timeline
Customer Service Rep
FCP Euro
03.2022 - 11.2024
Foreman
Green Acres Landscape and Design
06.2021 - 01.2022
Parts Driver
Pep Boys
10.2017 - 09.2018
Company Foreman
Pride Property Management
04.2017 - 06.2021
Warehouse
Commercial furniture Service Corp
04.2017 - 10.2018
Sales
Stevens Automotive Group
04.2016 - 03.2017
Dunkin’ Donuts
01.2016 - 04.2016
Game Stop
10.2015 - 12.2015
Parts cleaner/hydro/gas tester
Norwalk Company
12.2014 - 09.2015
Diploma -
Jonathan Law High School
Associates degree - Audio engineering
Los Angeles Film School