James Davenport
Ansonia
Summary
Experienced in various aspects of shipping operations, I am a dependable team member skilled in unloading, loading, moving, storing, and packing merchandise. With a keen eye for detail, I excel as a problem-solver. I have the ability to make routine decisions and complete tasks efficiently even with minimal supervision.
Overview
10
10
years of professional experience
Work History
Customer Service Rep
FCP Euro
03.2022 - 11.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Foreman
Green Acres Landscape and Design
06.2021 - 01.2022
- Addressed on-site challenges to minimize project delays.
- Conducted final inspections to guarantee work met project specifications.
Company Foreman
Pride Property Management
04.2017 - 06.2021
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Implemented efficient work processes to boost overall productivity while reducing costs.
Warehouse
Commercial furniture Service Corp
04.2017 - 10.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Attention to detail, regarding stock locations and pick orders.
- Worked with maintenance teams to help keep work areas/designated wave picker lanes clear of debris.
Parts Driver
Pep Boys
10.2017 - 09.2018
- Contributed to a safe work environment by strictly following safety guidelines and reporting any hazards immediately to supervisors.
- Safely operated company vehicles, adhering to all traffic laws and regulations while transporting valuable auto parts inventory.
- Attention to detail, regarding stock locations and pick orders.
- Assisted in warehouse operations, organizing parts storage areas for easy retrieval during deliveries.
Sales
Stevens Automotive Group
04.2016 - 03.2017
- Increased sales through effective merchandising tactics, targeted promotions, and well-trained sales teams.
- Boosted sales performance by consistently meeting and exceeding established sales goals.
- Surpassed monthly sales goals through innovative sales techniques.
Dunkin’ Donuts
01.2016 - 04.2016
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
Game Stop
10.2015 - 12.2015
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
Parts cleaner/hydro/gas tester
Norwalk Company
12.2014 - 09.2015
- Maintained a safe work environment through adherence to safety guidelines and proper disposal of hazardous waste.
- Reduced equipment downtime by maintaining a well-organized inventory of cleaned parts.
- Maximized effectiveness of cleaning solutions by utilizing appropriate concentrations and soaking times for various materials.
Education
Associates degree - Audio engineering
Los Angeles Film School
Hollywood, CADiploma -
Jonathan Law High School
Milford, CT01.2014
Skills
- Fast Learner
- Google Programming
- Microsoft Programming
- Small Engine Repair
- Math Skills
- Communication Skills
- Interpersonal Skills
- Organization
- Customer relations
- Call center experience
- Product knowledge
Timeline
Customer Service Rep
FCP Euro
03.2022 - 11.2024
Foreman
Green Acres Landscape and Design
06.2021 - 01.2022
Parts Driver
Pep Boys
10.2017 - 09.2018
Company Foreman
Pride Property Management
04.2017 - 06.2021
Warehouse
Commercial furniture Service Corp
04.2017 - 10.2018
Sales
Stevens Automotive Group
04.2016 - 03.2017
Dunkin’ Donuts
01.2016 - 04.2016
Game Stop
10.2015 - 12.2015
Parts cleaner/hydro/gas tester
Norwalk Company
12.2014 - 09.2015
Diploma -
Jonathan Law High School
Associates degree - Audio engineering
Los Angeles Film School
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