Maira Olivares
Bloomington
Summary
Results-driven Quality Associate with strong expertise in quality management systems and process improvements. Recognized for team collaboration and effective communication skills, driving compliance and operational excellence.
Dedicated professional with a focus on quality management and team leadership. Experienced in conducting inspections and implementing training programs, committed to fostering a culture of excellence and continuous improvement.
Dynamic Quality Associate skilled in quality assurance and mentoring. Proven ability to enhance team performance through effective training and collaborative problem-solving, contributing to significant process improvements and operational efficiency.
Quality-focused professional, prepared to ensure top-notch standards in quality assurance and control. Brings valuable experience in streamlining processes and maintaining compliance. Known for team collaboration and adaptability to changing needs, with expertise in quality assessments and regulatory standards.
Quality professional with strong background in quality control and assurance. Skilled in identifying and resolving issues, ensuring compliance with industry standards, and enhancing process efficiency. Known for collaborative approach and flexibility in dynamic environments. Expertise in data analysis, problem-solving, and maintaining high standards. Reliable team member focused on delivering measurable results.
Overview
22
22
years of professional experience
Work History
Quality Associate
Radial Warehouse
Rialto, CA
06.2019 - 05.2026
- Oversaw quality assurance processes to ensure compliance with industry standards.
- Conducted regular inspections of products to identify defects and maintain quality control.
- Collaborated with team members to implement process improvements, enhancing operational efficiency.
- Trained new staff on quality protocols and safety procedures, fostering a culture of excellence.
- Mentored junior Quality Associates, sharing knowledge and best practices to foster a collaborative work environment centered around continuous improvement.
- Actively participated in cross-functional problem-solving sessions, leveraging expertise in quality principles as well as strong analytical skills.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Trained other workers in inspection and testing procedures.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Provided feedback to production team regarding product quality.
- Utilized quality control software to track and analyze product data.
- Investigated customer complaints to take necessary corrective actions.
- Recommended architectural improvements, design solutions, and integration solutions.
Secretary's Assistant
J Star Auto Sales
Bloomington, CA
10.2009 - 01.2011
- Coordinated daily scheduling for management and sales team, optimizing time management and operational flow.
- Managed customer inquiries through phone and email, ensuring timely responses and high satisfaction levels.
- Maintained organized filing systems for documents, improving retrieval efficiency and compliance with company standards.
- Assisted in preparing reports and presentations for sales meetings, enhancing communication of key information to stakeholders.
- Kept sensitive information secure through proper handling of confidential documents according to established policies and procedures.
Sales Associate
Telcel
Fontana, CA
09.2004 - 04.2005
- Enhanced customer engagement through personalized service and product recommendations.
- Implemented promotional campaigns that increased customer foot traffic and sales volume.
- Fostered strong relationships with customers, leading to repeat business and loyalty growth.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Rialto Adult School
Rialto, CADiagnostic Coding - Medical Billing And Coding
International College
Los Angeles, CA04.2026
Skills
- Quality training
- Quality management system
- CAPA management
- 5S methodology
- Quality auditing
- Customer complaints
- Problem-solving skills
- Team collaboration
- Team leadership
- Verbal and written communication
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Quality Associate
Radial Warehouse
06.2019 - 05.2026
Secretary's Assistant
J Star Auto Sales
10.2009 - 01.2011
Sales Associate
Telcel
09.2004 - 04.2005
High School Diploma -
Rialto Adult School
Diagnostic Coding - Medical Billing And Coding
International College