Seasoned professional in executive management known for high productivity and efficient task completion. Skilled in strategic planning, financial oversight, and team leadership. Excel in communication, problem-solving, and adaptability to drive organizational success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sr. Claims Analyst
Cigna-Evernorth
Philadelphia, PA
11.2007 - 03.2024
Reviewed, researched and evaluated customer claims to determine coverage under policy provisions or applicable laws.
Resolved complex claim issues by examining evidence, analyzing legal documents, and conducting investigations.
Participated in training sessions designed to improve knowledge base regarding insurance products.
Executive Director
Global Interpreting Services LLC
Visaliua, California
01.2002 - 01.2006
Developed and implemented strategic plans to ensure organizational growth and development.
Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
Provided oversight of all departments to ensure compliance with established policies and procedures.
Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
Education
Associate of Applied Science - Liberal Arts And Sciences
MacMurray College
Jacksonville, IL
05-1998
Skills
Statistical analysis techniques
Team leadership experience
Policy Interpretation
Operations Management
Business Planning
Public Speaking
Communications strategy
Data Interpretation
Cultural Awareness
Professional ethics
Certification
National Board of Certification for Medical Interpreters
Southern California School of Interpretation
Languages
Spanish
Full Professional
References
References available upon request.
Timeline
Sr. Claims Analyst
Cigna-Evernorth
11.2007 - 03.2024
Executive Director
Global Interpreting Services LLC
01.2002 - 01.2006
Associate of Applied Science - Liberal Arts And Sciences