Maira Catalina Quevedo Molina
Shoreline,WA
Summary
Energetic professional experienced 4 years watching children and leading fun activities in home settings. Successful in keeping environment organized and instructing children in safe behaviors. Well-versed in caring for children with special dietary, emotional or physical considerations.
Overview
4
4
years of professional experience
Work History
Nanny
Elizabeth Oblak- Katie Lynd
Seattle, Washington
11.2024 - Current
- Interacted positively with children to promote mental and emotional development.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Read stories aloud to the children and engaged them in creative play activities.
- Monitored the children's playtime to ensure safety and wellbeing.
- Met and communicated regularly with parents to discuss children's activities and development.
- Kept detailed records of each child's progress including meals eaten, naps taken.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Maintained confidentiality and privacy of all family matters and information.
- Followed routines to foster stability and structure in children's lives during parental absences.
Customer Service Representative
Riolo Orthodontics
Seattle, Washington
08.2024 - 11.2024
- Strengthened customer retention by offering discount options.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Oversaw warranty counseling process to manage expense controls.
- Answered inbound calls, chats and emails to facilitate customer service.
- Updated system with order specifics and customer details, preferences, and billing information.
Cooker Operator
Apple
11.2023 - 08.2024
- Broke down, cleaned, and sanitized work stations at end of shift.
- Discarded expired food items and disposed of waste for hygienic food preparation environments.
- Adhered to company safety policies and procedures for proper food safety and sanitation.
- Monitored food production and quality control to achieve agreed standards.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Team Member
Evergreens
09.2023 - 11.2023
- Arrived on time for shifts and adhered to company dress code guidelines
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including store cleaning and restocking
- Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs
- Performed quality checks on completed work prior to submission
- Greeted customers and answered questions regarding products and promotions
- Corrected order and product mistakes by assisting customers with returns and refunds
- Provided excellent customer service through solving problems and answering questions
Nanny
Brett Cross
11.2022 - 09.2023
- Kept records of daily activities including meals served, naps taken, outings attended
- Followed instructions from parents regarding discipline strategies or special needs of the child and children
- Collaborated with parents to develop and implement discipline programs to promote desirable child behavior
- Managed household chores such as laundry, tidying up bedrooms, taking out trash
- Performed housekeeping and cleaning duties related to children's care
- Created stimulating and nurturing environment to enable children to feel safe
- Developed relationships with the children to foster trust and respect
- Demonstrated compassion when providing emotional support to the family during stressful times
- Transported children to school, social outings, and medical appointments
- Incorporated music and art activities to encourage creativity and expression
- Helped prepared and serve nutritionally balanced meals and snacks for children
Supervisor
Geo's Cuban To Go
12.2021 - 12.2022
- Offered assistance to customers in locating desired items
- Trained new cashiers in the use of cash registers and processing payments
- Provided efficient and courteous service to customers
- Helped customers locate merchandise and answered questions about products
- Provided timely delivery of food items from kitchen to wait staff stations
- Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift
- Delegated tasks to team members according to individual strengths
- Implemented successful team-building initiatives to increase retention
Nanny
Jose Galavis
07.2022 - 11.2022
- Kept records of daily activities including meals served, naps taken, outings attended
- Instructed and assisted children in handwashing and eating to develop health and personal habit
- Demonstrated ability to provide a safe and nurturing environment for children of all ages
- Modeled appropriate social behaviors and encouraged concern for others, helping develop interpersonal relationships and communication skills
Manager
Taco Bell
05.2021 - 12.2021
- Handled customer complaints and inquiries in a courteous and efficient manner
- Tracked inventory levels accurately to ensure adequate stock is available for sale
- Developed strong customer service skills by providing efficient and accurate service
- Resolved and de-escalated issues to address customer concerns
- Operated cash register and accurately processed payments, returns, and exchanges
- Informed customers of special promotions, loyalty programs, and discounts
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Utilized strong analytical and problem-solving skills to address operational issues
Education
Plebotonomy - Nursing
Phlebotonomy Training Specialist
Lynwood Center, WA05-2025
High School Diploma -
Gimnasio Pedagógico Nuestra Señora De Fatima
Bogota Colombia11.2020
ESL in English - English
North Seattle College
Seattle, WASkills
- Order Taking
- Staff Training
- Customer Relations
- Hospitality and Accommodation
- Adaptable and Flexible
- Child Psychology Knowledge
- Time management
- Problem solving
- Early childhood development
- Caring child mentor
- Safety awareness
- First aid certified
- Reading and storytelling
Skills
- Safe Transporting
- Guest Services
- Customer Service
Education
true
Personal Information
Nationality: Colombian
Timeline
Nanny
Elizabeth Oblak- Katie Lynd
11.2024 - Current
Customer Service Representative
Riolo Orthodontics
08.2024 - 11.2024
Cooker Operator
Apple
11.2023 - 08.2024
Team Member
Evergreens
09.2023 - 11.2023
Nanny
Brett Cross
11.2022 - 09.2023
Nanny
Jose Galavis
07.2022 - 11.2022
Supervisor
Geo's Cuban To Go
12.2021 - 12.2022
Manager
Taco Bell
05.2021 - 12.2021
Plebotonomy - Nursing
Phlebotonomy Training Specialist
High School Diploma -
Gimnasio Pedagógico Nuestra Señora De Fatima
ESL in English - English
North Seattle College