Maire Beltran
Desserts by Maire
Lynwood,CA
2
Languages
5
years of professional experience
Dedicated professional with expertise in customer service, cash handling, and inventory management. Strong communication and teamwork skills enhance operational efficiency and foster positive customer interactions. Committed to addressing guest concerns promptly while maintaining high standards of hospitality and professionalism. Dependable collaborator recognized for punctuality and preparedness.
Work History
Counter Helper
3 Years- Greeted customers and provided excellent customer service.
- Trained and guided new employees on operational procedures to enhance team performance.
- Informed customers about daily specials and menu options.
- Handled cash transactions accurately at the register during busy periods.
- Resolved customer complaints efficiently while maintaining a positive service experience.
- Collaborated with team members to ensure smooth service operations during peak hours.
- Resolved customer complaints efficiently, ensuring continued positive service experience.
- Collaborated with team members to streamline service operations during peak hours.
- Maintained cleanliness of work area throughout shift.
Florist/Customer Service
2 Years 2 Months- Designed and assembled luxury preserved rose arrangements, ensuring exceptional quality and customer satisfaction.
- Prepared custom floral orders for diverse occasions, tailoring designs to meet specific client needs and preferences.
- Guided customers in product selection and personalized gifting, enhancing their shopping experience and fostering loyalty.
- Managed inventory of preserved flowers, boxes, ribbons, and floral supplies.
- Maintained a clean, organized floral workspace and ensured timely order fulfillment.
- Packaged and prepared orders for local delivery and nationwide shipping.
- Helped assist with printing of shipping labels and customization to orders.
- Worked on a computer to be able to fulfill personalized messages, internet search and web navigation.
- Greeted visitors, answered phones, and supported office operations.
- Crafted custom floral arrangements for various occasions, ensuring client satisfaction and creativity.
Small Business Owner
5 Years 2 Months- Created unique dessert recipes that expanded menu offerings and attracted diverse clientele.
- Managed inventory, ordering supplies and maintaining stock levels to ensure operational efficiency.
- Developed business plans and strategies to grow small businesses.
- Ensured compliance with health regulations in food preparation and safety procedures.
- Addressed customer inquiries and resolved issues, fostering a positive shopping experience.
- Oversaw inventory management, including ordering supplies and maintaining stock levels.
- Monitored customer feedback and implemented changes based on their suggestions.
- Set pricing structures according to market analytics and emerging trends.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Education
Associates - Nursing
- 08/2024 - PAUSED
High School Diploma
Skills
Customer service
Customer orientation
Client engagement
Client consultations
Problem resolution
Team collaboration
Excellent communication
Verbal and written communication
Bilingual proficiency
Strong communication
Communication skills
Time management
Client engagement
Client consulting
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Counter Helper
Panda Express
08.2023 - CurrentRead More
Florist/Customer Service
The Million Roses
02.2023 - 04.2025Read More
Small Business Owner
Desserts by Maire
06.2021 - CurrentRead More
El Camino College
Associates from Nursing
Read More
St Mary's Academy
High School Diploma
Read More