Maire Cox
Amarillo,TX
Summary
A graduate of Concordia University Texas in December 2015, I originally dedicated my studies to environmental science and conservation. After college my interests branches into business and service industry, and I have worked in high intensity jobs where customer service and speed were prioritized. Most recently, I worked in the state park system assisting patrons with admissions and directions through the park. This position allowed me to combine my love of service with my interests in conservation and native wildlife.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Seasonal Clerk 1/Clerk 1/Customer Service Representative
Palo Duro Canyon State Park
06.2017 - 03.2020
- Interacted with customers by phone, email, or in-person to provide information. This park is the busiest day use park in the state.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Barista
Starbucks
04.2016 - 06.2017
- Experience providing customer service in a fast paced environment
- Experience working a non traditional schedule
- Ability to follow and execute detailed instructions
Student Ranger
Concordia University Texas
10.2014 - 12.2015
- Experience managing Concordia University Texas Nature Preserve including water quality testing, invasive plant recognition and removal, feral hog management, and trail maintenance with little supervision
- Preparation of annual preserve usage reports to Travis County Natural Resource Conservation Department
- Provided routine patrol of preserve boundaries to maintain security and discourage unauthorized entrance to the preserve
- Provided campus and preserve tours to campus VIPs and other visitors
- Ranger duties also included campus security including providing entrance permits and directions to campus visitors, assisting students with car problems or fear of walking in the dark at night, building opening and closing each day, management and reporting of problems or incidents in the dormitories, and implementation of emergency procedures as required.
Intern
Cameron Park Zoo
05.2014 - 08.2014
- Unpaid summer internship caring for native and exotic animals in a confined environment
- Rotated through all mammal exhibits at the zoo
- Duties included diet mixing, feeding, habitat maintenance and cleaning, assisting keepers with enrichment activities such as animals painting for visitors, and assistance with “behind the scenes” tours for zoo patrons
- Assisted in providing educational activities for approximately 10 zoo patrons per day.
Professor's Assistant
Concordia University Texas
10.2013 - 05.2014
- Assisted Dr Sam Whitehead, Director of the Environmental Science and Conservation Department, providing tours of the university Nature Preserve and promoting programs related to the preserve and major
- Responsible for researching the Texas Master Naturalist program and corresponding with the State Director to see if this program could be adapted to succeed in a collegiate setting
Various Volunteer Positions
Various
04.2010 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strong customer service skills in all situations
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects
- Learned and adapted quickly to new technology and software applications.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Applied effective time management techniques to meet tight deadlines. Projectproject creation and management
Education
Bachelor of Science - Environmental Science And Conservation
Concordia University Texas
Austin, TX12.2015
Skills
Skills Highlights
- Skill in using Office Suite products
- Skill in management of people and resources
- Skill in customer service
- Able to multitask in fast paced environment
- Able to follow detailed instructions
- Able to work with diverse age groups and diverse people
- Use of both written and oral reports to supervisor
- Able to work as a team member
- Able to work with little supervision
- Able to work a non traditional schedule
Languages
ASL
Elementary
Certification
Certifications
- First Aid, CPR, AED 2017
- Texas Clean Stream Advanced March 2016
- Texas Watershed Steward November 2015
- Texas Master Naturalist May 2015
- Texas Clean Stream Basic 2011
- Knowledge of American Sign Language intermediate level
Timeline
Seasonal Clerk 1/Clerk 1/Customer Service Representative
Palo Duro Canyon State Park
06.2017 - 03.2020
Barista
Starbucks
04.2016 - 06.2017
Student Ranger
Concordia University Texas
10.2014 - 12.2015
Intern
Cameron Park Zoo
05.2014 - 08.2014
Professor's Assistant
Concordia University Texas
10.2013 - 05.2014
Various Volunteer Positions
Various
04.2010 - Current
Bachelor of Science - Environmental Science And Conservation
Concordia University Texas
Certifications
- First Aid, CPR, AED 2017
- Texas Clean Stream Advanced March 2016
- Texas Watershed Steward November 2015
- Texas Master Naturalist May 2015
- Texas Clean Stream Basic 2011
- Knowledge of American Sign Language intermediate level
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