MAIRIM CASTILLO
Cape Coral,FL
Summary
With over a decade of experience in the fashion industry, I've honed my expertise in merchandising, particularly in visually expressing brand identities. I possess a keen ability to quickly adapt and creatively overcome challenges. My commitment lies in delivering exceptional service and unwavering support to ensure enduring customer satisfaction.
Overview
8
8
years of professional experience
Work History
Style Consultant
Target
Cape Coral, FL
03.2018 - Current
- Completed the Grown program focused on mastering the role of visual merchandiser.
- Participated in ongoing training sessions to strengthen product knowledge, selling techniques, and store policies understanding.
- Increased sales through effective visual merchandising and product placement.
- Provided outstanding customer service.
Receptionist
Interamerican University
Arecibo, Puerto Rico
02.2017 - 01.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Supported professional development of bilingual customer service agents.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
Assistant Manager, Customer Service
Against All Odds
Staten Island, N.Y
04.2016 - 02.2017
- A commitment to service excellence and customer satisfaction.
- Excellent communication skills, high attention to detail, and ability to multi-task.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Provided exceptional support to management, assisting in daily operations and decision-making processes.
Education
Bachelor of Science - Fashion Merchandising-Retailing
Johnson & Wales University
Rhode Island, PO05.2025
Associate of Arts - Fashion Design
Universidad El Turabo
Puerto Rico05.2016
Skills
- Bilingual
- Personal styling
- Visual Merchandising
- Customer Service
- Fashion Retail
- Time Management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Style Consultant
Target
03.2018 - Current
Receptionist
Interamerican University
02.2017 - 01.2018
Assistant Manager, Customer Service
Against All Odds
04.2016 - 02.2017
Bachelor of Science - Fashion Merchandising-Retailing
Johnson & Wales University
Associate of Arts - Fashion Design
Universidad El Turabo