Mairovys Gonzalez Sanchez
Lakeland,FL
Overview
15
15
years of professional experience
Work History
Claims Adjuster
Government Employees Insurance Company
Lakeland, FL
08.2016 - Current
- Processed claims according to company policies and procedures while maintaining all ethical requirements
- Conducted recorded interviews and resolved liability disputes during the claims handling process
- Negotiated the settlement of claims and kept all parties informed until the end of the claim
- Conferred with legal counsel when needed on all claims involving litigation
Administrative Assistant
Early Learning Coalition of Polk County
Lakeland, FL
03.2015 - 08.2016
- Managed daily inbound and outbound calls while providing excellent customer service in both English and Spanish
- Maintained and organized event calendars for staff
- Assisted with preparation of materials and coordination of staff events
- Performed various daily administrative functions such as filing, making copies, and preparing reports as needed
Legal and Medical Interpreter
Interpreter Network, LLC
Grand Rapids, MI
05.2010 - 02.2015
- Assisted Spanish speaking individuals with medical and legal questions and concerns during appointments and/or procedures
- Ensured the privacy of patient and provider interactions according to HIPPA law
- Interpreted conversations simultaneously or consecutively into Spanish, by maintaining message content, context, and style
Timeline
Claims Adjuster
Government Employees Insurance Company
08.2016 - Current
Administrative Assistant
Early Learning Coalition of Polk County
03.2015 - 08.2016
Legal and Medical Interpreter
Interpreter Network, LLC
05.2010 - 02.2015