Misty Simpson
Nampa,ID
Summary
Dynamic and results-driven Insurance Professional with over 10 years comprehensive experience in claims management, insurance production and service. Proven track record of effectively assessing, processing, and resolving challenges while maximizing customer satisfaction. Adept at building strong client relationships and delivering tailored solutions. Committed to staying abreast of industry advancements and regulatory changes to provide innovative solutions and drive continuous improvement.
Overview
6
6
years of professional experience
Work History
Claims Adjuster
Hartford Steam Boiler
02.2022 - Current
- Coordinate claim adjudication
- Liese with Property Carrier in handling 3rd party operations
- Investigate occurrence, and conduct ongoing monitoring
- Make coverage decisions, interpret and understand policy language
Insurance Producer
Farmers Insurance
10.2021 - 02.2022
- Handled customer service, retention and billing
- Quote and bind all types of policies
- Solicited new prospects, provide exceptional support
- Answered policy holder questions and educated clients
- Consistently deliver exceptional experience
Insurance Producer
Allstate Insurance
08.2019 - 07.2021
- Wrote and bound 40 plus items monthly minimum
- Handled all inbound customer service solely
- Performed a hybrid position between sales and service
- Followed up with underwriting as needed
- Ensure compliance
Education
High School Diploma -
Meridian High School
Meridian, ID 05-2003
Skills
- Claims licensing across 49 states
- Producers license (valid until 2023)
- Effective interpersonal communication
- Data analysis proficiency
- Familiarity with multi-carrier systems
- Organizational strategy development
CONTACT
- PHONE: 208-590-8150
- EMAIL: Mistysimpson53@yahoo.com
Timeline
Claims Adjuster
Hartford Steam Boiler
02.2022 - Current
Insurance Producer
Farmers Insurance
10.2021 - 02.2022
Insurance Producer
Allstate Insurance
08.2019 - 07.2021
High School Diploma -
Meridian High School