Maisha Sharp
Roseville ,MI
Summary
Skilled Assembly Line Worker highly productive working in team-based settings. Excellent listening and problem-solving abilities. Presenting more than 8 years of experience. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Hardworking Daycare Worker diligent in keeping children safe and secure while promoting learning and meeting basic needs of care. Excellent people and problem-solving abilities with friendly and focused nature.
Overview
17
17
years of professional experience
Work History
Assembly Line Worker
FCA Chrysler
Detroit , MI
01.2014 - Current
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Assisted quality assurance by inspecting items and removing defective parts.
- Completed durable assemblies and subassemblies with hand and power tools.
- Followed outlined specifications to implement assembly plans.
- Performed hand-finishing of final products after assembling component parts for items.
- Conducted quality assurance inspections on finished components and identified issues.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
General Assembly
MIBA
Sterling Heights, MI
01.2013 - 01.2014
- Performed hand-finishing of final products after assembling component parts for items.
- Completed durable assemblies and subassemblies with hand and power tools.
Cashier
Kmart
Roseville , MI
08.2012 - 01.2013
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Mentored new team members on sales software system operation.
- Addressed customer needs and made product recommendations to increase sales.
Babysitter
Little Lorraine’s Daycare
Detroit, MI
07.2005 - 09.2010
- Assisted children with homework assignments and special projects across different subjects.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles and read books to young children.
Customer Service Receptionist
Columbia College Chicago
Chicago, IL
10.2004 - 06.2005
- Met customer call guidelines for service levels, handle time and productivity.
- Handled over [Number] calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
- Validated [Type] and [Type] paperwork to boost [Area of expertise] efficiency.
- Contacted clients to verify account information and maintain accuracy, resulting in [Number]% increase in client satisfaction.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Cashier
McDonald's
Detroit, MI
09.2003 - 07.2004
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
No Degree - Business
Lawton Career Institute - Warren
Warren, MINo Degree - American Sign Language (ASL)
Columbia College Chicago
Chicago, ILHigh School Diploma -
Frank Cody High
Detroit, MI06.2004
Skills
- Production Equipment Assessment
- Performance Assessment
- Checking Product Quality
- Disassembling Engines
- Tool Use and Repair
- Product Assembly
- Cash Register Operation
- Customer Transactions
- Customer Service and Assistance
- Safety Monitoring and Management
- Early Education
Timeline
Assembly Line Worker
FCA Chrysler
01.2014 - Current
General Assembly
MIBA
01.2013 - 01.2014
Cashier
Kmart
08.2012 - 01.2013
Babysitter
Little Lorraine’s Daycare
07.2005 - 09.2010
Customer Service Receptionist
Columbia College Chicago
10.2004 - 06.2005
Cashier
McDonald's
09.2003 - 07.2004
No Degree - Business
Lawton Career Institute - Warren
No Degree - American Sign Language (ASL)
Columbia College Chicago
High School Diploma -
Frank Cody High
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