Maishay Price
Shubuta,MS
Summary
Client Service Representative known for having great organizational skills. Gifted at working with all types of customers. Quick learner. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Optometric Technician
Eye Care Associates
Waynesboro, Mississippi
01.2023 - 12.2025
- Checked patient records for accuracy and updated them when necessary.
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Conducted vision screenings using automated refraction technology.
- Scheduled appointments for patients according to their needs and preferences.
- Helped fit contact lenses on customers per doctor's instructions.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Administered diagnostic tests such as ophthalmoscopy, tonometry, and pachymetry.
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Maintained a clean work environment by sterilizing instruments after each use.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Provided visual field testing to evaluate peripheral vision and detect abnormalities.
- Conducted tonometry or tonography tests to measure intraocular pressure.
Lead Phlebotomist
Wayne General Hospital
Waynesboro, MS
08.2021 - 12.2023
- Monitored inventory levels of supplies used in phlebotomy services.
- Adhered to HIPAA guidelines regarding patient privacy.
- Provided excellent customer service while interacting with patients.
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Trained new staff on phlebotomy procedures and safety protocols.
- Coordinated training sessions for new employees on operational procedures and safety protocols.
Deputy Clerk
Town of Shubuta
Shubuta, MS
07.2019 - 03.2021
- Assisted in preparing and maintaining official records, documents, and reports.
- Organized the filing system of contracts, deeds, resolutions, ordinances, and other legal documents.
- Prepared agendas for council meetings; took minutes during meetings.
- Maintained inventory of office supplies; placed orders as needed.
- Greeted visitors; provided information regarding city services or operations.
- Managed the front desk reception area; answered telephone calls.
Paraprofessional
Dodge City School District
Dodge City, KS
- Supervised small groups of students during instruction time.
- Collaborated with special education staff to develop Individualized Education Plans.
- Attended professional development workshops related to job responsibilities.
- Supplied one-on-one attention to each student during group activities.
- Applied positive reinforcement to redirect negative behaviors.
Pharmacy Clerk
Dillons Grocery Store
Dodge City, KS
- Assisted customers with selecting and purchasing medications.
- Organized and labeled medication containers for easy identification.
- Entered patient data into computer system to maintain accurate records.
- Processed payments from customers using cash registers or other electronic systems.
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Greeted customers to determine wants or needs.
Education
Associate of Arts - Education
Dodge City Community College
Dodge City, KS05.2016
Skills
- Venipuncture
- Infection Control
- Donor Screening
- Blood Collection
- Paperwork Processing
- Data Entry
- Patient Care
- Therapeutic Phlebotomy
- Resolving Customer Issues
- Processing Payments
- Verifying Orders
- Stocking Shelves
- Insurance Billing
- OTC Recommendations
- Insurance Verification
- Educational Assistance
- Classroom Support
- Individual Student Assistance
- Relationship Building
- Friendly and Outgoing
- Calm and Patient Demeanor
- Organization and Prioritization
- File Maintenance
- Customer Satisfaction
- Telephone Etiquette
- Cash Handling
- Schedule and Calendar Management
- Verbal and Writing Communication
- Administrative Tasks
- Customer service
- Patient record management
- Staff training
Timeline
Optometric Technician
Eye Care Associates
01.2023 - 12.2025
Lead Phlebotomist
Wayne General Hospital
08.2021 - 12.2023
Deputy Clerk
Town of Shubuta
07.2019 - 03.2021
Paraprofessional
Dodge City School District
Pharmacy Clerk
Dillons Grocery Store
Associate of Arts - Education
Dodge City Community College