Maison Palmer
Summary
I am a hard working individual, I have always been known for my great work ethic. I pursue satisfaction of my employers and co-workers and I am always willing to go the extra mile to provide quality work. I am very shy at first and can struggle with communication with co-workers, but once I warm up I am a social butterfly! I am able to talk to customers well and maintain a smile on my face that I get many compliments for. I hope to make the best out of every job I'm employed at and will pursue excellence no matter what is thrown in my direction.
Overview
3
3
years of professional experience
Work History
Shift Leader
Firehouse Subs
05.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Helped resolve customer complaints by offering compensating alternatives that ensured customer satisfaction.
- Worked with other Shift Leaders and Managers to ensure proper procedure and maintain a positive work environment that was efficient.
- Maintaining a positive demeanor to uplift customer satisfaction and work moral.
- Helped resolve issues within the work environment between co-workers in order to maintain productive and positive work environment for all.
- Carried out large catering orders to big corporate businesses, and even small local businesses.
Guacalamero/Server Helper
Enrique's Mexican Restaurant
08.2022 - 05.2023
- Going table to table throughout the restaurant serving fresh tableside guacamole for customers to enjoy with their chips and salsa, helping maintain customer satisfaction, and adding fun to their experience.
- Socialized regularly with customers, whilst productively preparing their Guacamole in a flashy manner using culinary skills and techniques to impress the consumers.
- Helped train new Guacalamero's, equipping them with the necessary skills to prepare the Guacamole with guaranteed satisfaction by using proper measurements, slicing techniques, and tips and tricks to impress customers, and the proper ingredients required to make multiple tables simultaneously.
- Assisted servers in carrying out large pallets of food for table's making their jobs much easier, and to balance customer satisfaction, and timely preparations of meals.
- Did other tasks such as, washing dishes, prepping chips and salsa, bussed tables, helped maintain cleanliness of Front and Back of house, and prepared silverware for tables.
Job Coach
Community Connections, Inc.
06.2022 - 08.2022
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
- Assisting those with Mental and Physical disabilities in maintain a positive and helpful mindset throughout their shifts.
- Worked with Employers of clients to help understand and work with the clients needs to ensure the happiness and compensation of the client was optimal.
- Inspired clients to work harder in tough situation and helped them if necessary in order to maintain positivity.
- Created friendships with the clients to increase their comfortably and satisfaction as their Job Coach.
Guacalamero/Busser
Enrique's Mexican Restaurant
11.2020 - 02.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with Hosts, Hostesses, Servers, and Managers and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Going table to table throughout the restaurant serving fresh tableside guacamole for customers to enjoy with their chips and salsa.
- Socialized regularly with customers, whilst productively preparing their Guacamole in a flashy manner using culinary skills and techniques to impress the consumers.
Education
High School Diploma -
Kuna High School
Kuna, ID05.2023
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer service focus
- Training Assistance
- Team Supervision
- Assigning Work
- Daily workflows
- Culinary Skill
- Sales Reporting
- Hard Working
Hobbies
I'm a firearms enthusiast! Nothing makes me more happy than researching and learning about firearms and their technologies, I'm constantly at the range practicing my Aim, Focus, and Accuracy. I also play the Guitar, I love music and the way it has shaped me as a person, there is nothing better than learning a song by one of my favorite bands. I also game a little bit to pass by time if I get bored of all else.
Timeline
Shift Leader
Firehouse Subs
05.2023 - Current
Guacalamero/Server Helper
Enrique's Mexican Restaurant
08.2022 - 05.2023
Job Coach
Community Connections, Inc.
06.2022 - 08.2022
Guacalamero/Busser
Enrique's Mexican Restaurant
11.2020 - 02.2022
High School Diploma -
Kuna High School