Maison Rogers
Atlanta,GA
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
2
2
years of professional experience
Work History
Influencer Relations Strategist
Mikayla Jade Rogers Inc.
Atlanta, GA
07.2023 - Current
- Articulated strategic vision and contributed to brand growth, exceeding client expectations with forward-thinking approaches
- Developed marketing strategies to increase brand visibility and customer engagement
- Partnered with creative team to develop brand success across advertising, in-app experiences and other touch-points
- Attended product launches or press events to create relevant content for followers
- Tracked relevant industry trends, competitor activities, and emerging technologies to inform partnership development efforts
- Monitored and evaluated performance of existing partnerships, identifying areas for improvement or expansion.
VIP Sales
Believe Music Hall
Atlanta, GA
10.2021 - Current
- Acted as primary point of contact for all communication between venue and invited guests before, during, and after their visit
- Closed sales with persuasive communication skills and leveraging knowledge of consumers
- Maintained thorough knowledge of venue amenities, local attractions, and events in order to make personalized recommendations for clients
- Collaborated with other departments to provide exceptional service and meet specific needs of each VIP guest
- Created personalized welcome amenities for guests based on preferences gathered from past visits or initial booking inquiries
- Trained new hires on company procedures, policies, and expectations regarding VIP services.
Waitress
Buckhead Saloon
Atlanta, GA
08.2022 - Current
- Worked in fast-paced environment, handled multiple priorities and learned new procedures
- Handled guest needs with upbeat attitude and attention to detail
- Recommended and upsold additional menu items to improve sales
- Kept cash drawer balanced and verified orders
- Addressed issues promptly, relaying complaints directly to management.
Education
BBA - Finance
Georgia State University, J.Mack Robinson College of Business
Atlanta, GA12.2023
Skills
- MS Word, Excel, and Outlook
- Tableau and R-Studio
- Process Improvement
- Strategic Planning
- Customer Service
- Sales Strategy
- Adaptability
- Progress Tracking
Timeline
Influencer Relations Strategist
Mikayla Jade Rogers Inc.
07.2023 - Current
Waitress
Buckhead Saloon
08.2022 - Current
VIP Sales
Believe Music Hall
10.2021 - Current
BBA - Finance
Georgia State University, J.Mack Robinson College of Business
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