Maite Villanueva Ruiz

McDonald's Restaurant

Pomona, CA

05.2023 - Current

Assisted in the preparation of food items such as sandwiches, drinks, and setting up food trays.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Restocked kitchen supplies including food products and utensils.
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Processed takeout orders quickly to ensure timely delivery of meals.
Checked expiration dates on all products before serving them to customers.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Informed customers about daily specials in an engaging manner.
Followed all safety guidelines while operating equipment such as blenders, fryers, and ovens.
Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Packaged menu items into bags or trays and placed drink orders into carriers.
Served food quickly for positive guest experiences.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Resolved customer complaints in a professional manner.
Performed cashier duties such as taking orders, collecting payments and providing change.