Maitham Alaali
Boise,ID
Summary
Experienced and proactive professional offering many years of progressive warehouse settings serving industry needs. Talented in overseeing cost control, loss prevention, and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Steadfast Management Company
Boise, Idaho
03.2021 - Current
- Produced thorough, accurate and timely reports of project activities.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed customer service inquiries and complaints in a timely manner.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Created and managed budgets for travel, training, and team-building activities.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Financial Controller
St Luke's Healthcare System
Boise, Idaho
11.2020 - 03.2021
- Collaborated with IT department to optimize use of software systems for tracking finances.
- Extensively analyzed and researched financial data ahead of annual budget creation and administration.
- Collaborated with shareholders about financial reports, margin improvements and reinvestment strategies.
Loan Officer
Key Bank
Boise, Idaho
07.2018 - 02.2020
- Interacted with underwriters, appraisers, title companies. during the processing of a loan application.
- Updated client account information and records in company databases.
- Set up debt payment plans based on client credit, income and assets.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Approved loan within specified limits or referred to appropriate approval level.
- Maintained current knowledge regarding new laws, regulations, policies, procedures, products, services. related to consumer lending operations.
Loan Processor
J.P. Morgan Private Bank
Boise, Idaho
03.2013 - 07.2018
- Reviewed initial client documentation to structure and submit loan package.
- Calculated, reviewed, and corrected errors on interest rates, closing costs, and payment terms to ensure accuracy.
- Maintained complete confidentiality of submitted information according to release guidelines.
- Communicated with applicants to gather additional information and answer queries regarding loan processes.
Education
Some College (No Degree) - Business Administration And Management
Boise State University
Boise, IDSkills
- Recruiting and interviewing
- Budget assistance
- Sales monitoring
- Conflict resolution
- Operations management
- Team leadership
- Team building
- Staff training and development
- Time management
- Retail operations
- Customer service
- Budgeting and finance
- Negotiation
- Staff management
- Problem-solving
Languages
Arabic
Professional
English
Full Professional
Timeline
Assistant Manager
Steadfast Management Company
03.2021 - Current
Financial Controller
St Luke's Healthcare System
11.2020 - 03.2021
Loan Officer
Key Bank
07.2018 - 02.2020
Loan Processor
J.P. Morgan Private Bank
03.2013 - 07.2018
Some College (No Degree) - Business Administration And Management
Boise State University