Open To Work
Maithili Kadam
Cleveland,USA
Summary
Self-motivated Project Engineer with over 8.2 years of experience as Test Analyst and Associate ITIL Consultant in Banking and ITIL domain. Well-versed in Agile Scrum ceremonies and Waterfall methodologies closely collaborating with development teams to resolve issues promptly. Proficient with defect management and test management tools such as Jira Xray, Azure DevOps Tools and ALM ensuring effective defect life cycle management. Expertise in designing and developing Test plans & Test scenarios, Test Automation, Test execution and defect reports and other quality assurance documentations. Proficient in writing complex MySQL queries for creating tables, queries involving joins, sub queries, and analytical functions. Performed System Testing, Integration Testing, Regression Testing, Negative Testing, End to End Testing and worked closely with development team for fixing defects during the intense system testing cycles. Exposure on UI Automation using Selenium Automation using Java. Adapted GitHub for code management, Collaborates effectively with multi-functional roles to identify and leverage areas for improvement in applications and data systems. Result oriented, Team player with good analytical, technical and interpersonal skills.
Overview
12
12
years of professional experience
Work History
SOFTWARE QUALITY ASSURANCE ANALYST
SkilzMatrix Digital, Inc
Cleveland, OH, USA
01.2025 - Current
- Analyzed business requirements, identifying project scope from a business perspective, and performing impact analysis for new or modified requirements.
- Developed and executed comprehensive Software Test Plans to identify system defects, determine root causes, and ensure product quality.
- Designed and developed detailed test scenarios and test cases based on Functional Specification Documents (FSD) to ensure complete validation of the trading platform’s functionality.
- Created structured testing strategies and programs covering database validation, system testing, integration testing, regression testing, negative testing, end-to-end testing, usability testing, and defect re-testing.
- Executed functional and non-functional test cases to validate that the application meets customer requirements and performs reliably across all system features.
- Maintained traceability matrices and mapping documents linking FSD requirements to corresponding test cases to ensure full test coverage and requirement traceability.
- Performed API testing using Postman to validate endpoint functionality and ensure compliance with expected requirements for equity trading transactions.
- Conducted database testing using MySQL to verify data integrity, validate database schemas, and ensure correct execution of CRUD (Create, Read, Update, Delete) operations.
- Conducted Security Testing to verify the encryption of data during transit and at rest, Access controls and compliance with security standards.
- Execute Regression Testing to validate that existing functionality was not impacted after the changes or defect fixes.
- Participated in User Acceptance Testing (UAT) to validate that the developed application meets business requirements.
- (Client: HSBC, United Kingdom)
TEST ANALYST
Wipro Technologies Limited
Pune, India
08.2017 - 06.2022
- Requirement understanding, Scope identification from business point of view. Analyzing business requirements & performing the impact analysis for new/changed requirements.
- Develop and execute Software Test plans in order to identify software problems and their causes.
- Designed and developed comprehensive test scenarios and test cases based on Functional Specification Documents (FSD) to ensure thorough validation of the new trading platform features.
- Develop Testing Programs that address areas such as database impact, software scenarios, System Testing, Integration Testing, Regression Testing, Negative Testing, End to End Testing, error or bug retest or usability.
- Executed test cases to validate that the new application meets customer requirements and performs as expected across all functionalities.
- Created and maintained mapping sheets that align FSD requirements with corresponding test cases for clear traceability and effective testing.
- Utilized Postman to perform API testing, ensuring that all endpoints of the trading platform function correctly and meet the expected requirements for equity transactions.
- Conducted database testing using MySQL to verify data integrity, validate database schema, and ensure that data operations (CRUD - Create, Read, Update, Delete) are functioning correctly.
- Executed MySQL queries to validate data consistency and accuracy.
- Provided regular and timely updates on testing progress and project status to higher authorities.
- Actively participate in ceremonies (Daily Scrum, Sprint Planning, Retrospectives) and collaborate with cross-functional teams to ensure quality is built into the SDLC.
- Identified, logged, and tracked defects Agile using Jira, working closely with the development team to ensure timely resolution.
- (Client: HSBC, United Kingdom)
ASSOCIATE ITIL CONSULTANT
Wipro Technologies Limited
Pune, India
04.2014 - 07.2017
- Handling of Major Incidents to ensure minimal disruption to the service.
- Coordinate with support teams and 3rd party vendors for Major incidents for earliest restoration of services as per agreed Service Level Agreement (SLA).
- Initiate and manage bridge calls for Major Incident resolution. Act as a SPOC for service restoration under Major Incidents.
- Use Escalation matrix (both functional and Hierarchical) to get appropriate focus for restoration.
- Timely submission of review and compliance Report which gives incident summaries description of issues, actions taken, observations, problem record to document for future references.
- Coordinate with the resolving team for timely submission of the RCA in the mentioned SLA and follow up with them so that the action stated in RCA can be performed to minimize the issue of reoccurrence and permanent fix.
- Review RFC to analyze Change Implementation Plan and upon which it gets classified and processed further under Standard/ Minor/ Major/ Significant CR.
- Part of CAB for taking inputs from all stakeholders for their inputs / decisions and coordinating with requester for adherence of the same.
- Timely submission of FSC and making sure of its proper adherence.
- Prepare weekly and monthly reports of all standard, nonstandard and emergency that were executed, cancelled, failed or rolled back to submit it to the Management and Client.
- Part of PAB (Problem advisory Board) for the analysis and resolving all open Problem tickets.
- Work along with Senior Managers/ Change Management Team for the implementation of resolutions agreed under related Problem tickets for the implementation of permanent fix and to avoid issues reoccurrences.
- Coordinate with Risk Manager for the update of Risk Register for all resolutions which cannot be implemented due to business policy.
- (Client: Friesland Campina, Nederland)
Education
Master of Computer Science (MSC) - undefined
COCSIT
Latur, India07.2013
Bachelor of Computer Applications (B.C.A) - undefined
COCSIT
Latur, India06.2011
Skills
Manual Testing, API Testing, Database Testing, UI Automation (selenium), Blackbox and Whitebox Testing
Database: MySQL, Oracle
Project Planning & Tracking Tools: Confluence, Jira X-Ray, Azure DevOps, HP ALM/QC 120
Automation Tool: Selenium WebDriver
Methodology: SAFe Agile-Scrum, Waterfall
Tools: Postman
Framework: Karate
Code Repository: GitHub
Languages: Java, JavaScript
IDE: IntelliJ
Domain Experience: Banking and ITIL
CI/CD: Jenkins, GitLab
Applications: BMC Remedy 9, Service now 20, Remedy force
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
SOFTWARE QUALITY ASSURANCE ANALYST
SkilzMatrix Digital, Inc
01.2025 - Current
TEST ANALYST
Wipro Technologies Limited
08.2017 - 06.2022
ASSOCIATE ITIL CONSULTANT
Wipro Technologies Limited
04.2014 - 07.2017
Master of Computer Science (MSC) - undefined
COCSIT
Bachelor of Computer Applications (B.C.A) - undefined
COCSIT