Maithsa Pierre
Malden,MA
Summary
Hardworking professional with experience assisting visitors or customers by responding to requests and finding appropriate solutions to issues. Demonstrated a positive attitude to adapt to any situation. Strong attention to detail, along with terrific telephone and email etiquette.
Overview
2
2
years of professional experience
Work History
Victoria's Secret & PINK
Malden, MA
07.2023 - Current
- Friendly and welcoming attitude
- communication.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered customers' questions and provided information on store procedures or policies.
- Welcomed customers, offering assistance to help find store items.
- Helped customers find specific products, answered questions, and offered product advice.
- Built and maintained productive relationships with employees.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Highlight responsibilities such as processing transactions.
- Greeted visitors entering establishment to determine nature and purpose of visit.
Education
Associate of Science -
Bunker Hill Community College
Charlestown, MASkills
- Returns processing
- Ordering and stocking
- Currency counting
- Product recommendations
- Attention to detail
- POS system operations
- Cash register systems
- Customer service excellence
- Online orders preparation
- Confidentiality handling
- Listening skills
- Client communication
- Team collaboration
- Customer service
- Hospitality services
Languages
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Timeline
Victoria's Secret & PINK
07.2023 - Current
Associate of Science -
Bunker Hill Community College
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