Maiya Barrios
Victorville,CA
Summary
Dynamic and friendly professional with extensive experience at Starbucks, excelling in customer service and team collaboration. Proven ability to enhance customer experiences through effective communication and attention to detail. Skilled in cash handling and safe food preparation, consistently maintaining high standards in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
03.2018 - 04.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Prepare and serve hot/ cold beverages, such as coffees, espresso drinks, blended coffees and teas.
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
- Wrap, label and date food items.
- FIFO food/milk/ prepped items.
- Cleaned counters, machines, utensils, and seating areas daily.
Product Demonstrator
Club Demo Services
08.2017 - 10.2017
- Assisted customers in locating items, addressed questions and provided product samples.
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Increased product awareness by conducting engaging and informative demonstrations to potential customers.
- Upselling various products
- Describing products to customers, such as ingredients, nutritional facts and allergy warnings.
Caregiver/Family Babysitter
Keith and Nichole McDermott
06.2016 - 07.2017
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided a child friendly environment with engaging activities and educational activities.
- Prepared nutritional meals and snacks.
Waitress/Cashier/Cook
The Stackz Co
03.2016 - 03.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Team Leader
Del Taco
04.2013 - 03.2016
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Followed procedures for safe food preparation assembly and presentation.
- Maintained high standards of customer service during high volume, fast paced operations.
Education
No Degree - Early Childhood Education
Victor Valley College
Victorville, CAHesperia High School
Hesperia, CA05-2012
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Problem-solving and problem analysis
- Strong interpersonal communication skills
- Organizational skills and customer service orientation
- Safe food handling
- Food preparation
Certification
Food Handlers Certificate
Timeline
Barista
Starbucks
03.2018 - 04.2024
Product Demonstrator
Club Demo Services
08.2017 - 10.2017
Caregiver/Family Babysitter
Keith and Nichole McDermott
06.2016 - 07.2017
Waitress/Cashier/Cook
The Stackz Co
03.2016 - 03.2017
Team Leader
Del Taco
04.2013 - 03.2016
No Degree - Early Childhood Education
Victor Valley College
Hesperia High School
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