Maiya Swanson
Fort Collins,CO
Summary
Seeking an international remote position where communication skills can be utilized and hard work ethic while learning new skills can be a priority. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Nanny
Kathy Hageman
05.2022 - 08.2023
- Cared for immune compromised twins often alone
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Trusted with charting their medications
- Managed twin toddlers for 10-12 hours each day during my shift
Warehouse Inventory Control Manager
Niche Design House
04.2023 - Current
- Motivated and managed performance, activities and responsibilities of Inventory Control Team.
- Maintained control of cycle counts, physical inventory and discrepancy research.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Collaborated with other departments within facility to educate and understand how functions affect inventory.
- Memorized facility layout and located products.
- Cross-referenced invoices and supplies for reporting accuracy.
- Developed and maintained knowledgeable and productive team of employees.
- Conducted research to address shipping errors and packaging mistakes.
- Managed over 20 shipments every day consisting of over 200 boxes weekly
Sales Associate
Niche Design House
10.2019 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate Specialist
The Buckle
08.2018 - 11.2019
- Maintained cleanliness of store
- Greets guests with friendly, engaging attitude
- Able to perform cashiering, merchandising displays, and routine cleaning of store
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
Education
Teaching- BS - Sports and Exercise Science
University of Northern Colorado, PE
Greeley2022
Skills
- Will work with others to for positive outcome
- Warehouse Supervision
- Calendar and Scheduling Software
- Inventory Accuracy
- Great with social media and technology
- Great communicator and always completes lists of tasks on time
- Telephone Management
- Daily Logs
- Distribution and Warehousing
Timeline
Warehouse Inventory Control Manager
Niche Design House
04.2023 - Current
Nanny
Kathy Hageman
05.2022 - 08.2023
Sales Associate
Niche Design House
10.2019 - 05.2022
Sales Associate Specialist
The Buckle
08.2018 - 11.2019
Teaching- BS - Sports and Exercise Science
University of Northern Colorado, PE
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