Mai Yer Xiong
Minneapolis,MN
Summary
Dedicated Customer Service and Sales Professional skilled in multitasking and time management. Ensures positive customer experiences in diverse environments while adapting swiftly to changing tasks. Experienced Paraprofessional with a focus on supporting student learning and well-being. Proficient in conflict mediation and equipped with strong research and problem-solving abilities.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Educational Assistant
New Millennium Academy Charter Sch
Brooklyn Center, MN
10.2025 - Current
- Assisted students with learning activities and personalized instruction.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Collaborated with staff to create a positive learning environment.
- Created a positive learning environment by encouraging cooperation among students.
- Monitored student progress and provided feedback to educators.
- Monitored student behavior in the classroom, playground, cafeteria, and other school areas.
- Implemented behavior management strategies for diverse learners.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Supported teachers in classroom management and lesson preparation.
- Assisted teachers with preparing classroom materials and activities.
- Organized educational materials and classroom resources effectively.
- Participated in professional development to enhance instructional support skills.
Personal Care Assistant
Hmong Home Health Care
Saint Paul, Minnesota
03.2025 - Current
- Aided patients with bathing, dressing, and grooming to promote hygiene and comfort.
- Facilitated patient participation in activities of daily living to enhance overall well-being.
- Observed physical and symptom changes in patient condition and reported medical concerns for follow-up care.
- Completed patient care documentation to ensure accurate and timely medical records.
Manufacturing Operator
NACS, Inc
Ham Lake, MN
03.2024 - 03.2025
- Collaborated with team members to ensure timely completion of production tasks.
- Tracked inventory levels of essential production supplies and communicated shortages to prevent workflow interruptions.
- Guided coworkers on machine operation and basic procedures to enhance overall team competency.
- Maintained safe, clean work area to support daily operations.
- Organized workstation with tools and materials for efficient workflow., with parts, tools, and test equipment properly stored.
Personal Care Assistant
Hmong Senior Healthcare
Brooklyn Center, MN
10.2022 - 03.2025
- Facilitated bathing, dressing, and grooming to enhance patient comfort and dignity.
- Supported patients with activities of daily living.
- Monitored physical and symptom changes, promptly reporting concerns to ensure timely interventions.
- Executed documentation and compliance paperwork to maintain regulatory standards and support patient care continuity.
Cashier
Cub Foods
Brooklyn Park, Minnesota
05.2022 - 08.2023
- - Processed payments quickly and accurately at cash register using cash, check, credit card, gift card, or automatic debit.
- - Provided receipts, credit, or change to customers.
- - Counted cash drawer at the beginning of each shift to confirm accuracy and ensure sufficient change for transactions.
- - Welcomed customers and answered questions about products and services.
- - Guided customers in selecting merchandise that met their shopping needs, thereby enhancing customer satisfaction.
- - Assisted customers with finding items throughout the store using an inventory system.
- - Kept work area and cash drawer organized to support efficient operations and customer service.
Education
High School Diploma -
Prairie Seeds Academy
Brooklyn Park, MN06-2023
Associate of Science - Business Transfer Pathway
North Hennepin Community College
Minneapolis, MN09-2026
Skills
- Classroom management
- Lesson preparation
- Instructional support
- Learning assessment
- Learning strategies
- Behavior management
- Educational resource organization
Languages
English
Professional
Hmong
Professional
Timeline
Educational Assistant
New Millennium Academy Charter Sch
10.2025 - Current
Personal Care Assistant
Hmong Home Health Care
03.2025 - Current
Manufacturing Operator
NACS, Inc
03.2024 - 03.2025
Personal Care Assistant
Hmong Senior Healthcare
10.2022 - 03.2025
Cashier
Cub Foods
05.2022 - 08.2023
High School Diploma -
Prairie Seeds Academy
Associate of Science - Business Transfer Pathway
North Hennepin Community College