Mai Yia Xiong
Sun Prairie
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
New Bridge Case Manager
The Hmong Institute
03.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Assembler
CAE HealthCare
06.2022 - 11.2023
- Follow instructions through a computer to Assemble Babies, Defib box, Stethoson, Simequip, General kits, Printing labels, and pack.
- Increased production efficiency by assembling components quickly and accurately.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
Driver
VCARE MEDICAL TRANSPORTATION
08.2019 - 01.2021
- Transporting patients, accompanying patients to and from destinations, assisting with various support duties to make efficient use of downtime, accepting and modifying runs, completing necessary paperwork, and ensuring cleaning and maintenance of vehicles.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Personal Care Assistant
TMG LONG TERM CARE
10.2018 - 07.2019
- Performing light housework or other activities related to independent living such as: assistance with medication, laundry, range of motion, and cleaning
- Assisting patients with a variety of daily activities, such as bathing, grooming, and dressing.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
JAMES MADISON MEMORIAL HIGH SCHOOL
06.2006
Skills
- Problem-Solving, Case Management, Organization and Multitasking and Decision-Making
- Conflict Resolution, Positive Attitude, Client Advocacy, Care Coordination and Community Resources
- Case Planning, Crisis Intervention, Discharge Planning, Needs Assessment
- Progress Evaluations, Client meetings, Certified in CPR/AED, Records Management, and Home Visits and Inspections
Languages
Hmong
Native or Bilingual
Timeline
New Bridge Case Manager
The Hmong Institute
03.2024 - Current
Assembler
CAE HealthCare
06.2022 - 11.2023
Driver
VCARE MEDICAL TRANSPORTATION
08.2019 - 01.2021
Personal Care Assistant
TMG LONG TERM CARE
10.2018 - 07.2019
High School Diploma -
JAMES MADISON MEMORIAL HIGH SCHOOL
Similar Profiles
Bee VueBee Vue
Video Production Manager at Hmong American MediaVideo Production Manager at Hmong American Media
Chemeng HerChemeng Her
Employment Counselor Lead at Hmong American PartnershipEmployment Counselor Lead at Hmong American Partnership
Austin YangAustin Yang
Worship Director at First Hmong Baptist ChurchWorship Director at First Hmong Baptist Church
Curtia SailsCurtia Sails
Resident Care Technician at Central Wisconsin CenterResident Care Technician at Central Wisconsin Center
Thomas HollerThomas Holler
Store Manager at KohlsStore Manager at Kohls