MAIYON VANDERBILT
Cumming,United States
Summary
Results-oriented Regional Sales Manager with over 9 years of experience driving revenue growth and expanding client bases through strategic market analysis and customer relationship management. Specializes in leveraging data analysis to enhance service offerings and implement innovative marketing strategies. Skilled in fostering partnerships and collaborating with cross-functional teams to achieve organizational objectives.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work History
Member Concierge Specialist
United Federation Of Teachers
New York, New York
12.2024 - Current
- Served as primary point of contact for incoming union members, delivering professional and knowledgeable assistance with welfare fund benefits, member enrollments, eligibility inquiries, and general service requests, ensuring members received accurate information and support.
- Provided concierge services to UFT members at front desk, assisting with various requests and inquiries.
- Responded to member inquiries regarding benefits, appointments, and available union resources, providing accurate information.
- Coordinated scheduling of meetings, calls, and service appointments for members and staff to optimize communication.
YOUTH ADVOCATE ADVISOR
Empowering Youth for Positive Change
Alpharetta
02.2023 - Current
- Provided mentorship and guidance to youth, promoting personal and professional growth.
- Developed and implemented youth engagement programs, increasing participant involvement and retention.
- Fostered partnerships with local organizations, expanding outreach and resources for youth development.
- Conducted needs assessments and feedback analysis, tailoring programs to meet community requirements.
- Utilized data analysis to track program effectiveness and identify areas for improvement.
CLIENT SUPPORT ASSOCIATE
Bella Dream Enterprises
Cumming
02.2023 - 11.2025
- Acted as primary contact for clients, providing exceptional support and resolving inquiries.
- Utilized strong communication skills to troubleshoot and resolve client issues effectively.
- Manage customer accounts, documenting interactions for quality enhancement.
- Analyzed customer feedback to identify service improvements that enhanced satisfaction.
- Collaborated with teams to develop initiatives focused on client retention and growth.
DIVISIONAL SALES MANAGER
Oyoyo's Picture Perfect Picnics
Alpharetta
01.2021 - 02.2023
- Led southern division sales, driving revenue growth and expanding client base through targeted initiatives.
- Increased sales by optimizing mobile picnic service offerings and executing innovative marketing strategies that attracted new customers.
- Analyzed market trends and sales data to inform targeted initiatives, driving regional growth.
- Fostered strong client relationships, enhancing customer satisfaction and loyalty through personalized service and follow-up.
- Collaborated with cross-functional teams to develop and execute effective sales strategies.
ACCOUNTS RECEIVABLE MANAGER
Integrity Resolutions Group
Buffalo
03.2015 - 11.2020
- Developed and maintained accounts receivable and payable tracking system to streamline financial processes.
- Managed invoice processing, ensuring accuracy and timely payments to enhance cash flow.
- Collaborated with cross-functional teams to resolve payment discrepancies.
- Collaborated with cross-functional teams to resolve payment discrepancies, improving operational efficiency.
- Developed and maintained comprehensive accounts receivable and payable tracking system.
Education
Seneca Vocational High School
Williamsville 09.1994 - 06.1998
ASSOCIATE OF SCIENCE -
Medaille College
BuffaloSkills
- Benefits administration
- Eligibility verification
- Member enrollment
- Appointment scheduling
- Issue resolution
- Customer feedback analysis
- Program evaluation
- Client relationship management
Personal Information
Title: Regional Sales Manager
Timeline
Member Concierge Specialist
United Federation Of Teachers
12.2024 - Current
YOUTH ADVOCATE ADVISOR
Empowering Youth for Positive Change
02.2023 - Current
CLIENT SUPPORT ASSOCIATE
Bella Dream Enterprises
02.2023 - 11.2025
DIVISIONAL SALES MANAGER
Oyoyo's Picture Perfect Picnics
01.2021 - 02.2023
ACCOUNTS RECEIVABLE MANAGER
Integrity Resolutions Group
03.2015 - 11.2020
Seneca Vocational High School
09.1994 - 06.1998
ASSOCIATE OF SCIENCE -
Medaille College