Maja Chlodzinska
Administrative Assistant
Boca Raton,FL
Summary
Dynamic professional with a proven track record at America’s Health Insurance, adept in documentation control and fostering professional relationships. Excelled in enhancing brand engagement through social media knowledge and strategic planning. Achieved significant improvements in operational efficiency and customer satisfaction, demonstrating exceptional quality assurance and interpersonal skills.
Overview
2022
2022
years of professional experience
Work History
Administrative Assistant
America’s Health Insurance
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Content Creator / UGC
Self-employeed
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Applied current editing and photography tools to tell great stories.
- Strengthened content through proofreading and editing.
- Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
Teaching Assistant
Nadeen School - Bahrain
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom activities, tutoring, and reviewing work.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Completed daily reports on attendance and disciplinary performance.
Manager
Abercrombie& Fitch, First Colony Mall
01.2021 - 08.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Assistant Manager
Abercrombie & Fitch
01.2020 - 01.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Key Holder
Abercrombie & Fitch
01.2019 - 01.2020
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Education
Salomon Private High School
Warsaw 05.2016
Skills
Documentation and control
MEDISOFT
Quality assurance
Language fluency
Documentation and reporting
Social media knowledge
Purchase orders organization
Strategic planning
Employee training and development
Employee timesheet processing
Timeline
Manager
Abercrombie& Fitch, First Colony Mall
01.2021 - 08.2021
Assistant Manager
Abercrombie & Fitch
01.2020 - 01.2021
Key Holder
Abercrombie & Fitch
01.2019 - 01.2020
Administrative Assistant
America’s Health Insurance
Content Creator / UGC
Self-employeed
Teaching Assistant
Nadeen School - Bahrain
Salomon Private High School