Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maja Kordek

Lindenhurst,NY

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Dog Grooming Assistant

Studio Paws
02.2023 - 03.2023
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Reset procedure rooms between appointments and disinfected equipment.

Secretary/Sales Associate

Viking
10.2022 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Prepared large cash deposits with zero discrepancies.

Cashier

Work N Gear
08.2022 - 10.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Receptionist

Doctors Office & Urgent Medical Care
05.2022 - 05.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.

Cashier

Pets Warehouse
04.2022 - 04.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.

Data Entry

Digital Security & Communications
03.2022 - 04.2022
  • Entered data into appropriate fields, databases, records and files.
  • Viewed and verified confidential or private information.
  • Transferred data from written records, interviews and paper formats via computer, recorders or scanners.
  • Corrected and modified inaccurate files and records.
  • Organized paper formats, paper backups and material source files.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Managed financial documentations such as expense reports and invoices.

Stockroom Worker

Oticon
08.2020 - 03.2021
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Kept work areas neat, clean and free from debris.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Followed orders precisely for correct items, sizes and quantities.

Education

High School Diploma -

Manville High School
Manville, NJ
06.2019

Skills

  • Multitasking Strengths
  • Time Management
  • Cash Handling Accuracy
  • Customer Service
  • Excellent People Skills
  • Verbal Communication
  • Product Promotion
  • Guest Relations
  • Merchandise Display
  • Teamwork and Collaboration
  • Cleaning Techniques
  • Meeting Deadlines
  • Formal Wear

Languages

Polish
Native or Bilingual
English
Native or Bilingual

Timeline

Dog Grooming Assistant

Studio Paws
02.2023 - 03.2023

Secretary/Sales Associate

Viking
10.2022 - 11.2022

Cashier

Work N Gear
08.2022 - 10.2022

Receptionist

Doctors Office & Urgent Medical Care
05.2022 - 05.2022

Cashier

Pets Warehouse
04.2022 - 04.2022

Data Entry

Digital Security & Communications
03.2022 - 04.2022

Stockroom Worker

Oticon
08.2020 - 03.2021

High School Diploma -

Manville High School

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Maja Kordek